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Recent content by ithd06

  1. ithd06

    MWI isn't working on this 500 set

    Great- thank you. I double checked the programming and found that the problem was on the messaging end. Thanks again, Jessica
  2. ithd06

    MWI isn't working on this 500 set

    Can anyone of you help with this? The MWI won't work on this set- not sure if the problem is in the PBX or Messaging software. TYPE: tn TYPE TNB TN 28 0 12 13 DATE PAGE DES DES ODM784 TN 028 0 12 13 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 4303 1 MARP CPND NAME ACU INFUSION...
  3. ithd06

    Could someone please explain SCR, MCR?

    Hi, I'm just wondering if someone could please explain the difference between SCR, MCR, SCN (and if there are more alternatives)? Thanks in advance, Jessica
  4. ithd06

    CDR Records for Extension to Extension Calls

    Hi, According to Avotus, our provider, our system is setup to accept Ext to Ext calls- I want to set this up on only a few extensions in our PBX. Is this possible? If so- what programming changes need to be made (e.g. to the TN or to the switch)? Thanks in advance, J
  5. ithd06

    Print DIDs

    Thanks Eddie-- I'm on the phone with them right now tracking down the information. J
  6. ithd06

    Print DIDs

    Thanks- how can I find the extensions that are direct in dials though? That list gives me all available DNs in the switch.
  7. ithd06

    Print DIDs

    Hi, Just wondering how I get a list of the available DIDs in our switch? I cannot find any documentation on this anywhere. Thanks J
  8. ithd06

    Auto Dial

    Thanks John, Is there a limit to the number of entries in each speed call list?
  9. ithd06

    Auto Dial

    Thanks John. So, the end user would then press the scl from their set? How would they do that?
  10. ithd06

    Auto Dial

    Hi, One of our departments has a frequently called number list of 25+ external numbers that they are manually dialing. They would like to set up an autodial button that would automatically connect them to each of these numbers, just by pressing the autodial and then 1, 2, 3, etc. Is this...
  11. ithd06

    Printing Phone Name Only

    Thanks again. I was comparing this list to the first with all TNs. Is there a routine to get all analogue sets? This report is great. I've found about 30 unavailable sets at first glance and several sets that don't match up. Thanks, JW
  12. ithd06

    Printing Phone Name Only

    Okay, I'm obviously not understanding this correctly. I went into LD 117 and ran Inv Prt Sets What is being shown to me in this list? It's not all of the sets in the switch b/c many are missing. Some of the sets I've reviewed are live sets. Thanks again for your help. JW
  13. ithd06

    Printing Phone Name Only

    Great. Thanks for that-- I ran it today and am just reviewing. What does unavailable under type mean? Which column is type and which is as built? Thanks in advance, JW
  14. ithd06

    Printing Phone Name Only

    Perfect! Thanks again.
  15. ithd06

    System ID

    Hi, I have another easy one for you. How do I locate the system ID? Thanks!
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