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Recent content by itcmerlin

  1. itcmerlin

    Costed BOM issues

    No Answers Yet
  2. itcmerlin

    Costed BOM issues

    We have a component (2 part potting compound) that comes in 200ml cartridges. In Item master we have it listed as purchased as EA and we Stock, Sell and Manufacture in ML. For purchasing we have the Stock Ratio Conversion as 200. So when we order 100 Cartridges, QOH should be 20,000ML. On...
  3. itcmerlin

    Inventory Allocation

    I don't think we have Synergy. We have Macola Progression
  4. itcmerlin

    Inventory Allocation

    Hopefully I can explain this correctly. Let's say that Macola is showing that a component is allocated, how can I find out which work order/product that item is allocated to?
  5. itcmerlin

    Call Forward Question

    We have a feature set-up with our service provider to forward our main line to our sister location after hours so that they can be answered by a voicemail/answering machine. In order to activate the feature we have to grab the desired line directly on one of the 2 operator consoles (MLX-20L)...
  6. itcmerlin

    Shipper needs pick report

    First we are running Macola 7.6.300c MS SQL. Here is the situation: We get a sales order for Item X. Item X is a non-stocked set/kit containing items A & B. Item A is a stocked Finished Good. Item B is another non-stocked set/kit containing Items C & D Items C and D are stocked items. We...
  7. itcmerlin

    Inventory not updating for BOM Components in Kit

    I don't know what an end item code is. Even though we view it as a kit, from a Macola standpoint it is a BOM. I figured out what the issue was. In Item Master I had the Material Mfg. set to PP (Process order processing) which generally for BOMs is the correct setting since a work order will...
  8. itcmerlin

    Inventory not updating for BOM Components in Kit

    We have a BOM set up for a kit (Item A). This kit has 2 components (Item B and Item C). We have Item A set up a non-stocked but controlled. We create a sales/work order for Item A which will create a pick list to pull Items B and C to ship. When we process the Invoice, the Inventory Quantity...
  9. itcmerlin

    Items missing from Production Work Order

    We are have in issue with Items missing from Production Work Orders. It is usually with "new" items. The items are on the Bill of Materials, but when the run a work order to do a build, the new items are missing from the work order so they are not pulling the parts. What is causing this and...
  10. itcmerlin

    Pick ticket issue

    We occasionally have an issue where we run a pick ticket and it will state that "All Line Items Picked" even though the item is a parent with a BOM. I am wonder why it does this and how can we correct it? Here is an example that the does this: Item Number: 82-52-002 Item Description: XXXX...
  11. itcmerlin

    New problem, need suggestions on solution

    WikiTech, First we don't have an auto-attendant. Second we are already using the Night Service Feature. In our case the Night Service is setup on an extension that will ring throughout the building and the receptionist enables it when she is away from her desk (or after hours) so that she (or...
  12. itcmerlin

    New problem, need suggestions on solution

    HeDesert, We already have 2 receptionists (at least that is one of their primary duties). The problem is due to weather and family issues, occasionally neither one can make into the office. We need a solution for the occasions when that occurs.
  13. itcmerlin

    New problem, need suggestions on solution

    We have a Legend 7.0, we don't have an AA (nor plan on adding this feature). We have a issue that has sprung up recently due to personnel changes. We have 2 people who along with other duties are responsible for answering the phone. One works from home on Mondays and will work from home full...
  14. itcmerlin

    Changing Numbering Plan

    We have 3 different discussions going on here so I am getting a little confused. Let's drop the module reshuffle and the analog to digital 016 swap and just deal with changing the numbering plan from 3-digit to Set-Up Space. For discussions sake let's say that the extensions are 100-159. Even...
  15. itcmerlin

    Changing Numbering Plan

    Merlinman: Instead of re-shuffling cards, maybe a better option would be to swap out the 016 TRR cards with 016 MLX and re-add the 016 TRR at the back end. That way it won't mess up the programming on any of the other cards.
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