Recent content by irdeto

I have an Excel document which you can use to print these labels with. give me your email and i'll send it to you.

I haven't found this either. I just tell them to forward the email without the chairperson details.

Do it from the admin login. you can configure the user accounts from there and which message it will send to your users. ( i use MICB version 3 )

The Polycom VSX 7000 uses ISDN lines.

Why don't you get a conference Bridge?

Yes, you have to add the mailbox as an IMAP/SMTP. ( I configured it with office 2003 ) userinformation: your name: mailbox number e-mail address: smtp/vpim+mailbox@CALLPILOT.local username: smtp/vpim+mailbox Password: mailbox password incomming mail server: your callpilot ip address...

Maybe you should do the collection of data more frequent? I've scheduled to run the collection / Costing once a day. how many records do you have in the Call Database? ( i've got 40.000 from the last 2 months). When you archive the data it's around 5 Mb for 20000 records, so to get 1 Gb.... hmmm...

Do you know if you can change the content it is displaying on this board? Now all I see is: number of agents logged in : callswaiting : time of waiting. Do you know if there are more options ???

Yes, It can. If you have the callpilot sofware installed. ( callpilot comes default with 20 desktop licenses?? )

Does anyone know how to start this Event Service in OTM Web?

press CTRL and select the phones that you want to have removed. Goto edit, global update. there you can find the SSTAT ( sync status ) in the Old Value field type * in the new Value field select New Click on ADD and click on OK. The Sync status is now set to "new" Now you can delete these phones.

Change the SStat to new and delete them.

here's an idea. Get ERD commander boot cd from Winternals. Put the HDD in a computer as the only harddrive in the machine. Boot the machine with the ERD commander boot CD. Use the locksmith to clear the password. If you want to replace the harddrive use ghost to copy 1 drive to the other.

USB headset From Plantronics will work fine.

Are you using the right link for the OTM administrator webpage? b'cause if you say, you only see a phone, then you must have loged in as an enduser. http://ip_address_otm_server/admin