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Recent content by IPofficeuser

  1. IPofficeuser

    Help with short codes

    Hi All, I have an IPO 406 DS V6(18)and IPO Manager V8 (18) and I have a couple of questions. At the moment, we're having a difficult time with weather. I've managed to make it into the office and I've switched oue "Inclement Weather" greeting on by using a shortcode *81. First question, does...
  2. IPofficeuser

    Voicemail issue after upgrade to R6

    We just upgraded our IP4.06 v2 to R6(18). All seems well with the exception of the voicemail. We have always received our VM's cia email and not via the handsets but now, we are having them delivered to both. I checked the settings and all of the users are set to forward all email. Is there a...
  3. IPofficeuser

    Upgrading ip406 to R6

    Thanks for the response. So far I have the following licenses; Should I be able to just upgrade to R6 <32 users? Phone Manager Pro (Per seat) Phone Manager Pro IP Audio Enabled (users) Voicemail Pro Appreciate the help.
  4. IPofficeuser

    Upgrading ip406 to R6

    thanks.
  5. IPofficeuser

    Upgrading ip406 to R6

    Hi All, My understanding is if I would like to upgrade to R6 from R5 I would need to purchase an additional run time license for the system. Is this correct? If so, exactly what license do I need and do I have to add the license prior to upgrading? Thanks in advance.
  6. IPofficeuser

    IPO VM to Email settings

    That answers the question. Thanks very much to all for the advice. Will setup an additional external smtp using postfix.
  7. IPofficeuser

    IPO VM to Email settings

    Does anyone know if IPO supports Transport Layer Security (TLS) and not just SSL? MS requires TLS.
  8. IPofficeuser

    IPO VM to Email settings

    Thanks guys. The option was in the control panel as Pepp suggested however, I can't get the smtp to authenticate but that is a different story unless someone else has dealt with MS Online Services and has managed to get it working?
  9. IPofficeuser

    IPO VM to Email settings

    Hello All, We're in the process of removing our exchange server 2003 and going to a hosted solution with MS Online Services. Not alot has really changed in terms of mail delivery except for a few DNS changes. Avaya is now the final peice of the puzzle and I'm a little confused with what is...
  10. IPofficeuser

    Dialing rules

    So, I deleted the xxxxxxxxxN code saved the profile and merged but still the same result.
  11. IPofficeuser

    Dialing rules

    In my Main ARS table I have the following, ON; ON Dial 3K1 0 (line group) 1N; 1N Dial 3K1 0 N; N Dial 3K1 0 xxxxxxxxxxxN N Dial 3K1 0 and my new one; 1770N; 770N Dial 0 Cheers.
  12. IPofficeuser

    Dialing rules

    Strange, I opened the ARS entered the following, called in from a umber on that area code, looked up the call in the phone log and hit call back but got the same. Code: 1770N; Feature: Dial Telephone Number: 770N Line Group: 0 (correct one) Locale: United States. What am I missing? Thanks for...
  13. IPofficeuser

    Dialing rules

    Hi All, I have an IP406 v2 R5.0(8). We are in an area (USA) where a local call is made using a 10 digit number. long distance calls require a 1 + 10 digits. Is theere a way to setup dialing rules so that the IPO knows not to include the 1 in the call logs for certain area codes? At the...
  14. IPofficeuser

    Dell PE6850 CPU question

    Hi Guys, I have an older generation PE6850 that has issues and I've found a bare bones 6850 that I would like to purchase. My question is, my current server has 4 x INTEL 3666MP/1ML2/667 1.4v and the bare bones one originally came with Intel Xeon 7020 2.66Ghz 2x1M - Processors (dual core)...
  15. IPofficeuser

    IP406 &amp; Inclement weather

    Was not Phone Manager but Avaya IP Office R5 Manager and I found it under the short code listing. Sorry for the confusion.
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