Recent content by IPcruiser

I have a voicemail lite installed and a night greeting recorded on a Group mailbox. An incoming call will be played the customers message followed by "Their is no one available to take your call at the moment so please leave a message after the tone". Why is it following the custom message with...

Its in a recording studio and they need to be able to disable the ringer, flashing light ring would be nice but i dont think you can do that either on a 5402

Is it possible to turn off the ringer on a 5402?

I believe the problem relates to the Mobility features and is more about the PRI card rather than the memory. Even a 500 with Legacy PRI card is not going to work. My point is more from the customers view than technical. Image a customer with an Index who upgrades to Ip office to retain the...

Am I right in thinking that half the new features on 4.2 are not going to be supported on the old platforms? SOHO, 406 and 412!!!! How many times can they do this to customers? we have UK customers who have already had to upgrade from DT hardware to keep up with new software, are we now to tell...

Probably a really stupid question. An S08 module has 8 ports, I cannot find any documentation telling me if the ports are 64k or 128k as ISDN2e. Can I get 128k from one port to a Video Conference Unit?

Can anyone clarify if Phone Manager will or will not work in a Citrix enviroment. Avaya say 5 users only but I have heard of sites running over 100 PM on Citrix. Also what is required to make TAPI work to power dial from outlook

I have an IP Office 500 running 4.1.9, occasionally when customers leave a voicemail meessage on VM Pro the last 5 seconds of the message are lost regardless of the call length. I have tested whilst looking at the System Status and the call remains live but the end of the message is still clipped.

I have a customer with a 500 runing 4.0.10, they have several Analogue Cordless handsets. occasionally when an incoming call is answered on a cordless they press R and the caller is cut off instead of being held. this is not user error as i have been and tested it and seen it myself. in system...

Can someone help me please. A customer has 6 channels of ISDN and all incoming calls are recorded and go through an Auto Attendeant. How many voicemail ports do they need? Does a call being recorded through an AA use 2 ports simultaniously? When does the AA drop the port?

I have been asked what the operating system and processor type of the IP Office 412 are, antbody got any ideas? I'm guessing the operating sytem is Avaya propriatory but what is it offically called?

it would appear your reports are the talk of the town,can I please join the party bryn.williams at bookmeacruise.com

I've tried that, NoUser can still make internal calls!!!

I like the fact that if a handset is not logged on NoUser can be barred from making external calls except emergency. Can I stop idiot users making anonymous internal prank calls by barring NUser from internal calls? My extention range is 2xxx.

How should I set up 10 IP Office users as remote workers on an Index, assuming I have a fixed link and VOIP set up between the 2 switches? Will the IP users have voicemail on the Index and will my CCM report on them assuming they are agents? The IP Office will be in the States and the Index in...