Recent content by inerguard

don't mean to steal your thunder fbs, but I'd make a slight change to step 6 and make it goto step 3 if unconditionally. Doing it this way means if no digits are pressed or the wrong digits are pressed as well then it would loop back. Some poeple think you can just press digit 0 to bypass...

Hi, The time on my CMS reports is 1 minute behind that of the switch. The time on the Sunsparc from Unix is hours of a difference, so I can see the time isn't coming from the unix box itself, but must be sync'ing from the switch. How do I changethe time on CMS to reflect the switch time. or...

Create a group page, with the extensions you want to call. make the call to the group, then conference in the announcement number you want to play. Voila!!! All extensions get answered and the pre-recorded announcement plays. [Started on Version 3 software 15 years a go]

Fantastic, secret commands and everything, lol. Definatley a star for this one. got any more hidden commands? [Started on Version 3 software 15 years a go]

I don't have IQ, but I don't understand why I get this message from SAT and only on this one particular vector. If you could explain further that would be great. [Started on Version 3 software 15 years a go]

nope, nothing different [Started on Version 3 software 15 years a go]

oops, noticed you have V8, ignore my last post [Started on Version 3 software 15 years a go]

Log on to the web interface and set the time there instead. [Started on Version 3 software 15 years a go]

ch cab 1 [Started on Version 3 software 15 years a go]

Hi, Using CM 4.0.4 on 8730's Tried to duplicate a vector and got this error message: - "Native name should be specified for Script Tag " I got this using ASA and suspect it's a Linux error message, but does anybody know why I got it and what it means? I tried duplicate vector 106 and...

I'm in Scotland, so I have no chance of going, unless someone invites me and buys me the flight ticket, lol. Any really really generous people out there!!! :-) [Started on Version 3 software 15 years a go]

You should put a "whisper" announcement on the vdn's. loook for "vdn of origin announcement" on the vdn form. Record a small announcement, eg. "sales call", "technical call" etc. that relates to the type of call coming in. This small announcement (whisper) is then played to the agent before...

Copy the report and change the input fields to allow multiple entries. You'll find an inoput field called i-agents or something like that, whatever the field is that asks for the agent login id's. This will be set to only allow one login id and a field length of 4 or whatever length your login...

have you checked you have it in the correct network region. do a list ip-i med to see the medpro's and what region they are in [Started on Version 3 software 15 years a go]

If you are logged in manually, run the report and then close the session not the whole ASA program. On the schedule tab (bottom middle) you will see your report sitting waiting until you close the session, then you'll see the item in the schedule section change and see the report running...