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Recent content by ideal

  1. ideal

    List or summary of busyed out ports or devices

    Do a display errors see below and put 18 in the error code field splay errors Page 1 of 1 ERROR REPORT The following options control which errors will be displayed. ERROR TYPES...
  2. ideal

    G-450 Problem

    If you log onto the CM and run the command disable announcemet-board XV09 and then enable the board your issue should be resolved.
  3. ideal

    HELP!! - Distributed Office i120

    I think that the only way to default a DO is to get Avaya to dial into it using their inads login and change the password. The console port is locked down so that only Avaya can get onto it. You could try downloading the latest DO software from the Avaya support web site. Place it on a USB stick...
  4. ideal

    Upgrading 9620 MV_IpTel

    Is the phone picking up DHCP correctly. If not try static addressing the phone.
  5. ideal

    Definity SAT Terminal

    Are you using a SAT terminal connected to a tracker.
  6. ideal

    Prologix with Audix TN568 - How to access Audix command line

    You do not connect to the Audix from the prologix. There should be a seperate spider cable attached to the back of the system adjacent to the slot were the Audix is located.
  7. ideal

    Help with call Vector

    I think you are looking at the wrong vector with regards to these events. The entry 4/12 and 4/13 in event data 1 refers to vector 4 steps 12 and 13. Stinneys comments are valid however. I would run a test call whist running a trace from your extension to see what the issue is.
  8. ideal

    How do I upgrade PC console on Definity G3 R9

    I would check that the adjunt power is working to the 8411D telephone.
  9. ideal

    G3si

    If you look at the back of the system cabinet, there should be a comms cable going from a port marked Terminal. If there is, it should go to the terminal. You should be able to use that to link to your PC. Wiring depends on if you are in the UK or not.
  10. ideal

    9611 phones keep ringing.. only a reboot will clear

    Follow the link below. It will open a download screen. http://support.avaya.com/css/appmanager/public/support/Downloads/P0553/H.323%206.0.x/C201192684182900_1#files
  11. ideal

    CMS Issue

    If you have the root login for the CMS, carry out a trace route from the # promp to the phone system and see where it stops. I think it may be a default gateway issue.
  12. ideal

    CMS Issue

    Is the CLAN that the CMS uses for the link OK.
  13. ideal

    CMS Issue

    Does the CMS appear to be up. Can you see all the menu's on the Sun via the VDU connected to it.
  14. ideal

    CMS Issue

    Have you pressed the on button at the bottom left hand side of the server using a pen. For more info there should be an alert label on the top of the server http://www.fujitsu.com/downloads/SPARCE/manuals/sparc-t5e/t5120t5220-service-en-04.pdf
  15. ideal

    CMS Issue

    Can you please advise what the hardware platform is. Is a Sun Netra 210.
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