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Recent content by iComms

  1. iComms

    VM pro recordings locked

    Hi All, Calls are being recorded to users mailbox folders, We cant open the files on the users folders, error is "windows media player cannot access the file" we have given everyone access to the folder Rgds Tom
  2. iComms

    VM pro recording

    Thanks Janni, We have been using manager, which routes the recordings to users mailbox. This then affects user mailbox. Is there a walkthrough how to do this on VMpro. we require All calls recorded Announcement only on incoming Recordings then go to folder , with subfolders of extensions...
  3. iComms

    VM pro recording

    That only has the option to Play advice on call recording. whichsurely is inbound and outbound. I want to turn of advice outbound. Ta Tom
  4. iComms

    VM pro recording

    Hi All, Client requires recording on inbound and outbound. Can we turn the "your call is being rcorded" message off on outbound. Not the actual recordings, the message. Thanks as usual. Tom
  5. iComms

    Voicemail pro iis issue

    yes , its on excahnge. Turned off web installation in custom and its now going on. This is not required. Tom
  6. iComms

    Voicemail pro iis issue

    Hi All Trying to install Vpro 9.1.10 onto exchange 2016sp2. Vpro complaining required iis components not installed. IIS is working fine? Ta as usual. Tom
  7. iComms

    ONExPortal

    Hi ALL, Is preferred edition required to run onexportal. On ip office on 9.1 Thanks as Usual. Tom
  8. iComms

    Avaya to Shoretel

    Hi All, We have successfully setup a link between both systems and we are able to call internal extensions over the VPN without issues. The Avaya users would like international calls dialed from the Avaya to have the call dialed from the Shoretel. Any advise on doing this? Users at the Shoretel...
  9. iComms

    Softphone Dialer

    Hi All, we used to use phonemanager to test calls whilst remoting into a clients server. Is there another option, where no licence is required, for ip office 500? Ta Tom
  10. iComms

    Voicemail pro service

    Yep software same on admin and voicemail , Just reset the service as suggested. Rgds Tom
  11. iComms

    Voicemail pro service

    I called the voicemail number today and phone rang instead of going direct to voicemail. Asked a user to dial *17 and vicemail was not up. Tried calling the voicemail number again and it was up. The voicemail numbet is a number that directly goes to a voicemail module. Tom
  12. iComms

    Voicemail pro service

    Hi All, Version 7.36 software on ipoffice. Voicemail is dropping periodically. Service seams fine. Any ideas? Tom
  13. iComms

    forwarding and

    Original ext. voicemail. Tom
  14. iComms

    forwarding and

    Ok Thanks Looks like we will have to change as you say. Rgds Tom
  15. iComms

    forwarding and

    Unfortunately we have call routing going on where eg, if an external user connects to vmpro and dials digit 2 followed by 2 other digits, then call is routed to the correct extension. I believe this is taking precedence, as we now have two entry's, eg. 210 and 211, which are pointing to hunt...
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