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Recent content by Hovus

  1. Hovus

    ARS on Mitel 5000

    Check the phone you're using in DB Programming. Under System > Devices and Feature Codes > Phones > (Ext #) > Associated Devices > Outgoing Extension. That should be set to 92000 if you're using ARS. Otherwise, by default it'll try using 92001 which is a default CO Trunk Group. I have dreamed a...
  2. Hovus

    Mitel 5000 analog trunks

    They're likely changing to their Alternate Keymap. Default feature code is 399. I have dreamed a dream, but now that dream has gone from me.
  3. Hovus

    Music On Hold -- Start from beginning of MoH each time

    Thank you, sir! Didn't think it was possible, just wanted to cover my bases. I have dreamed a dream, but now that dream has gone from me.
  4. Hovus

    Music On Hold -- Start from beginning of MoH each time

    IPO 9.0.0.829 Preferred Edition Customer has a HoldMusic.WAV uploaded and wants the file to reset to the beginning of the recording each time a caller is put on hold. Is there a way to do this? I have dreamed a dream, but now that dream has gone from me.
  5. Hovus

    Mitel 3300 - Ring Group > Members > Voicemail

    I have the alternate extension scenario working on several 6.0 systems. I have dreamed a dream, but now that dream has gone from me.
  6. Hovus

    Mitel 3300 - Ring Group > Members > Voicemail

    Set the Overflow point of the Ring Group to VM hunt group number. As long as there's a mailbox for that ring group, it should forward to its voicemail box. Otherwise, if you have Nupoint, go into the mailbox that will be checking those voicemails, click on advanced, and make the ring group...
  7. Hovus

    Crazy keyboard pounder in next cubicle, part 2

    To save what little sanity you might have left, have you thought about possibly gifting this user a keyboard that's a bit quieter? I have dreamed a dream, but now that dream has gone from me.
  8. Hovus

    Mitel 5000 , external voicemail indicator

    A 5000 is not a key system by default. I could see key systems having that feature. Customer should be using the embedded voicemail...it's pretty feature-rich. I have dreamed a dream, but now that dream has gone from me.
  9. Hovus

    Mitel 5000 , external voicemail indicator

    You would just get the stutter tone when you pick up the line that has the voicemail. I can't think of a way the system could possibly interpret that and light a lamp. I have dreamed a dream, but now that dream has gone from me.
  10. Hovus

    How can I deleted my account

    ALT+F4 I have dreamed a dream, but now that dream has gone from me.
  11. Hovus

    Mitel Partner Status

    Yeah, that's a big one. Calling in too many tickets will get you downgraded. Also not meeting certain selling quotas. Pretty sure online tickets aren't held against you, though. Don't really know the specifics of either case as far as number of tickets or sales required, but those are the two...
  12. Hovus

    Alternate phone system suggestions

    Something's missing... I have dreamed a dream, but now that dream has gone from me.
  13. Hovus

    5000 6.0 MOH from a thumdrive?

    Negative. File-based MoH or External via MoH port on the back. The USB port in the front is for backups/upgrades. I have dreamed a dream, but now that dream has gone from me.
  14. Hovus

    Mitel 5000 (v6) DEE

    And you don't burn a license for creating a User, Phone, or Mailbox. Only time a license is consumed for IP sets is when the phone is online. Soon as it goes offline, that Cat D license is up for grabs. I have dreamed a dream, but now that dream has gone from me.
  15. Hovus

    Mitel5000 adding licenses causing reboot

    No. Adding phone licenses don't require reboot. In the upload license screen you'll see the little tiny fineprint on the bottom of that window telling you whether the license you're uploading requires a reboot. I have dreamed a dream, but now that dream has gone from me.
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