Recent content by Homerscooby

Thanks Utreg!

Hi folks, I am tasked with mapping out Symposium call flows and associated IVR scripting. Does anyone have an application or suggested method of extracting Symposium information for documentation purposes? I thought I would go into call flows and scripting to make a viso or excel spread sheet...

Hi folks, I am tasked with mapping out Symposium call flows and associated IVR scripting. Does anyone have an application or suggested method of extracting Symposium information for documentation purposes? I want to ultimately take an existing Symposium configuration; call flows, IVR scripting...

Hi folks, I am getting the following ELAN errors every night when my CPU's swap on my Nortel Option 61C Rls 25.40 b. We have set the auto negotiate on the ELAN to Cisco switch to Auto Neg and we have confirmed the Symposium is auto as well. Not sure what else could be causing the ELAN to drop...

I will try the CDP idea. Thanks.

How can we program paging from site to site? We have customers that want to access each others paging in different cities on Nortel PBXs by dialing across tie lines or dialing a DID forwared to the ACOD. The trunks are at one site Paging trunks and at the other WATS. We have tried at both ends...

Thanks Curtismo; I changed the SUPN to NO on my analog trunks and NOW they can PARK all calls.

The TN is 196.0.4.7. I have replaced the phones and also done the firmware upgrade. Since the initial report two phones have also reported the issue; 184.0.4.9 and 168.0.4.3. I have not moved the TN; I will try that.

IP via and ION modem connected to an SDI port. On the dip switch I was hoping that would not be an option; as Homer would say "DOH!

The person reporting the issue knows how to use park; but they use Call Park on the other phones just fine. I have asked the person to track the incoming call and then email me the findings. It is always on the same damn phone in the dept. so I am really stumped. Thanks again.

FIRMWARE UPGRADE did NOT work. Please help with other ideas why this CALL PARK is not working intermittently. We also did a Parallel Reload and still same issue.

I am getting this error via Procomm Plus connecting via ip address. The TTY port I am connecting to is; ADAN TTY 1 CTYP QSDI DNUM 1 DES TERMINAL FLOW NO USER MTC SCH BUG XSM NO TTYLOG 0 BANR YES I am not sure where to change the BAUD rate since there are no BAUD...

Hi Buddy, it does the same thing with AHST; I should have mentioned that.

Hi folks, when I print my history in LD 22 PHST it starts to print then it starts printing "type" "type" then it locks up my TTY port. What can I do to stop this strange issue? % BG-CAT % DCH % PRI % ARIES % FDL % SYSP % XPEC % XTDT % FTC % MCAD % FCAD % FDCT % FFC % LAPW %...

I will try the firmware update and let you know. We do not use a console so that is not the issue. Thanks for the replies.