Recent content by HmmG3

Yes, that should be possible. As long as you have a router that can physically support the FXS/FXO ports required and have sufficient PVDM resources, that should work just fine. For example, if you have a 3800/3900 series router with two bays in it, you can install two EVM-HD-8FXS modules. Each...

Wow, that must have taken some time manually updating all those phones! There's a simpler way to handle all that and the CSS. Under the Bulk Administration tool, do an Export of each phone type with All Details (don't have different phone models under the same export). Once exported, do a Text...

Sorry for the delay in getting back. As already mentioned, ITLs stay the same assuming just a standard upgrade with no name/IP changes. Phone firmware is different. 1,500 phones at the same time may be too much for the TFTP server (but then I have my TFTP service on the pub, not a dedicated TFTP...

According to the readme, you should be able to skip the RSA update as your current version supports the K3 file names. As for running the free space, there's no harm in doing that at some point before the upgrade. You just lose the ability to fall back to whatever version you were running before...

Depends on the COP file. There is an RSA update if you are running a version under 9.1.2.11018-1. Just install on all servers. The readme doesn't mention a reboot being required, but it might be good to just assume so and schedule accordingly. There's also the free space COP that you can run if...

Do you know how the subs are configured for phone registration? Are all phones registered to one sub with the other as failover? Or are both handling active phones with the pub/TFTP as the failover? The reason I ask is I like to have the failover upgraded before the primary sub. This way when...

I'm still trying to wrap my head around how you may have some of the routing. Do you have dedicated partitions and calling search spaces for each office location? Regardless, the routing you have between offices should be kept completely alone as that works and is not involved with this part of...

I'm in the same process of migrating to AT&T IP Flex. As for your situation, are both route patterns going to the same route list? It's possible the route list for the global dialing pattern is doing the appropriate calling number modification (maybe using phone mask) while the local 7 digit...

I had a similar problem. MGCP gateways configured for out-of-band DTMF and when we started to migrate to PSTN SIP trunking, they don't support out-of-band. Unless you configure the SIP trunk to use an MTP (bad idea as that can use a lot of DSP resources), you'll want to configure the MGCP...

A quick/dirty method of seeing calls over the WAN is to use a RTMT. Under Performance, you can view number of calls in real time between Locations. So as long as the phones in each office are configured with their own location setting, the CUCM will keep track of the amount of bandwidth being...

Once the call is answered, it's typically the CUCM that's responsible for providing a ringback tone to the caller on the other end. Make sure an Annunicator is available in the Media Resource Group List of the trunk or gateway.

Clicking the Add DN link creates a custom phone button template for that phone. If you do a lot of phones like this, it will become a bit messy. Instead under the Device menu, then Device Settings, select Phone Button Template. Find the one for a Standard 7961 and copy it (don't modify the...

I like to use the feature "Insert Phones with Users" first. I do this with their primary desk phone. That way it's just a single step and the two are associated to each other. I then follow up with Phones only if they get a second phone, making sure to reference the user account. If you want to...

Do the user accounts have a last name specified? If not, the CUCM will skip them. Did you confirmed they are also in the same OU as the rest of the accounts? Otherwise you might need to enable detailed tracing and perform another full sync. Once done, pull the traces and search for the username...

Not with that version of CUCM. In later ones (I think starting with version 9) they let you have a mixed environment of both LDAP users and local users (including the ability to switch a LDAP to local user). Your only option is to use BAT to export all the users and then BAT again to import them...