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Recent content by hibroth

  1. hibroth

    Avaya IP Office + Asterisk: wrong outgoing caller ID on PRI

    The problem is that the Asterisk users ARE NOT IP Office users, so the IP Office does not recognize them all, I would try redirecting Asterisk calls to MADN/phantom users which are forwared to the PRI (never tried TBH). Anyway if the TouchToneTommy suggestion works I think 50 users is not such a...
  2. hibroth

    IP500 Dual PRI card in a R11 system

    If it's a new card in a empty slot you just have to insert it an power up the system; the PRI card will be automatically recognized and enabled. Viceversa if the slot is actually occupied by another daughter card I would recommend the following steps: Power off the system then remove phisically...
  3. hibroth

    J series on 9.1?

    H.323 firmware is allowed on specific models only but, anyway, the problem remains 'cause even if in H.323 they won't be recognized as Avaya devices, you'll need a 3rd pty ip endpoint license.
  4. hibroth

    J series on 9.1?

    Nope Rhino, the system does not recognize at all the whole series, it means you can't use the Avaya IP Endpoint licenses, even if available in the system
  5. hibroth

    Screen Saver for 9608

    Have a look at the standard 46xxsettings.txt file, you'll find max size/resolution there
  6. hibroth

    Basic User license in Virtual Grace mode expire soon

    I suppose your have a R11.0 release on your Server Edition. Basic Users do not need licenses at all, this is SURE, if my memory is not collapsing that was a well known bug on the early R11.0 System Status application, you can check it all easily by installing the latest Manager Suite, anyway I...
  7. hibroth

    Essential voicemail - greeting upload

    I suppose you mean for group and individual mailboxes on incoming calls... First of all you should start from a wav file (no MP3) edited as 8KHz, 16 Bit, Mono. MP3 is not allowed and ripping a wav from a MP3 neither because MP3 is a lossy format. Then you can select the LVM Greetings utility...
  8. hibroth

    SCN moving users to a new site

    If you set login details for all those users you can log in wherever you want in the whole SCN network
  9. hibroth

    Twinned Voice Mail

    Assuming you are using XIMA or Avaya ACR, if the agent is already on a call the call center should not route the call on it, it's a non-sense in terms of service, the Agent is formerly busy on statistics.
  10. hibroth

    DECT R5 is out now

    Thank you !
  11. hibroth

    DECT R5 is out now

    I can't see it on the support website, may you share the link, please?
  12. hibroth

    PRI ISDN call connect failure, after ringing

    Is there a VCM card? I would try addressin the call in the ICR to a digital or analog device, did you?
  13. hibroth

    Avaya IP office 500 V2 -after changing aproximate 9-10 names Tel.'s & BLF Buttons on Module , i have Intercom1 Lit & 4 BLF's Flashing red.??

    You MUST allways use the higher Manager release to avoid data corruption
  14. hibroth

    9641GS Web Apps

    You should edit the 46xxsettings.txt file, have a look at the standard one and you'll find out how to, then add those strings to the autogenerated one (you must replace it)
  15. hibroth

    Avaya IP Office with Call Center Integration

    The IPO behaviour is a typical antifraud mechanism, the IPO doesn't allow outgoing traffic on SIP trunks if generated by "non-ipo users". Anyway i remember someone else here in the past faced this issue and some one gave a trick, may be the "PAI" setting in the SIP credential page but I am not...
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