Recent content by hhughes

David, Here is some info to configure the Lotus NOtes box..... If you want to ever run Differential\Incremental Jobs, you should have a OFA version of Lotus Notes Agent and not the NA Version To do the same you would first have to un-install the NA version and reboot y our server then you may...

david, I received word back from CA and they have told me that I have installed the wrong lotus notes agent. I have lotus notes 5.0.10 and that for the differential backup to run I need to uninstall the NA option restart server, install the BAOF option, restart server and then the differential...

Hello, I have Lotus Notes server and it is running the notes agent. I have set my job up and selected the notes database with the mailboxes etc. Security is correct. If I run a separate job, it backs up just fine, but when it is included in my enterprise/corporate backup I receive the...

hello, I too have the same issue, no out of office assistant responses to either internal or external (internet mail). I am aware of the switches to flip on in the internet mail connector settings. These are currently wide open, but neither internal or external mail replies. Also related to...

in the advice to set backup with computername resolution, how do I backup up systems in another domain. we have a dmz and we do not want internal systems to see computername outside of that domain. This would be a breech in security to allow this type of configuration to exist.

although the alert manager is a viable way to get the message about adding another tape, put the problem to bed. I have a small tape library that will hold 12 tapes. I keep it loaded with blanks for times as you describe. howie

baba, I will give that a shot, but I know that when I had the RAIMA, I never received that message....is sql that much different? howie

Hello, I am running MSSQL 2000 for my database with Arcserve 2000 sp3. When I go to modify my job and go to save/process the job, I receive the error message that it failed to create media pool. The current media has been working just fine, I started to receive this message after converting...

dear bbox, I too had the exact same issues until I escalated this issue through James Harrison, who is a support manager at CA. He got his Techs into this issue and I resolved it quickly by using an Internet email address 'bobfosse@dance.com' eg. When you are able to open the email address...

HELLO, I too have the exact same environment and am trying to convert the raima database to sql2000. awaiting any info from CA or TEK-Tips. SO far TEK_TIPS always has more info than CA. I will keep you in mind if I find any answers.

agreed arcservesux, but it's all I have for now.... In the process of converting from raima to sql, do you know how long it takes for this conversion using the dbtosql.exe? I have roughly a 7gb raima database. any help would be better than ca can give.

poochie, I had much of the same frustration. Here is a helpful tip, before installing the exchange agent, make sure that you are logged into the exchange server under the exchange service username and password. Then configure the exchange agent. Also remember to use the same username and...

When I am attempting to save a modified job, I click on the green traffic signal icon and within 30 seconds the arcserve manager just shuts down and closes. When I return to the job manager, my job is on hold and the change does not save in the modified job. I have arcserve 2k on a compaq 380...

hello, I too have just installed another tape drive to my library and want to run two jobs simultaneously. If I set up the second drive in another device group will this allow me to run parallel jobs? thanks, howie