Recent content by hayniematt

We figured out the problem. It has to do with an automated volume control. To turn it off press 'Option', 'right arrow', 'no' for Speaker AGC Enabled (there are 3 options here I would actually turn all of them off), 'save' and 'done'.

Mute seems to be neccessary for internal calls sometimes, but it doesn't make a big difference with external calls.

I am having the exact same problem! We moved from Nortel 2616's & 3904's to Avaya 2420's and now the speakerphone is fine when calling internally, but any caller external to our PBX is very quiet. I think we asked Avaya about it a while ago, the problem is still unresolved.

do you have the right PCI slot set on the board? There is a dial on the board that needs to be pointing to the PCI slot it resides in.

GHTROUT, you were right, it didn't have to do with FNA. For some reason it couldn't call out on a DID line it needed to be changed to a TIE line...

FNA...it was FNA in the COS. Thanks UAC.

There is only one apearance of this DN. It is not FRE. It work fine until I unplug the phone. For some reason this affects the routing.

I have also tried using the following using FDN dcfw and HUNT with the same results.

I have a phone that forwards all calls to an external number. It works until I unplug the phone. After the phone is unplugged for a few minutes, external calls to this number start going to our attendant, internal calls still get forward. I have tried creating the DN as analog, phantom and even...

UAC controlling Nextira was the best thing that could have happned to them from my perspective. Now they follow up with tickets I have and actually schedule to come out instead of just showing up whenever they feel like.

I've been told that it's not possible to tell which party disconnected the call. Is there any way of telling if the call was disconnected from outside the PBX vs an agent or one of our IVR's hanging up?

PW5.EXE script.wax 4 5 This seems to send 4 to S0 and 5 to S1, is there a way to send them to I0 and I2? Thanks, Matt

I'm going to be really anal here and say that it is better to rearrange some of the code so that you are 2 seconds closer to the correct time: proc myproc integer iDay, iMonth, iYear, iMin, iHour, iSec string sSend transmit "ld 2^M" waitfor "." transmit "TTAD^M"...

Thanks, this is what I needed. -Matt

Is the SEB the thing that I have to give a password to in order to dial into the PBX? If it can notify me, can you tell me how?