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Recent content by HARTNETT

  1. HARTNETT

    Mitel 5330E No address using Voice Vlan

    I changed option 003 address to the address of each VLAN: VLAN 10 10.10.11.1 VLAN 20 10.10.20.1 VLAN 30 10.10.30.1 VLAN 40 10.10.40.1 And the phone works on all 4 VLANS Now I have to convert one of then to a Voice Vlan and see if it works. Thanks
  2. HARTNETT

    Mitel 5330E No address using Voice Vlan

    No, I set it to 10.10.10.10. The router is 10.10.10.10 and the trunk is 10.10.10.9 and the DHCP is 10.10.10.2. What should it be set to?
  3. HARTNETT

    Mitel 5330E No address using Voice Vlan

    I was giving you the interface for the router. This is the VLANs VLAN 10 10.10.11.1 255.255.255.0 IP-Helper 10.10.10.2 For the DHCP VLAN 20 10.10.20.1 255.255.255.0 IP-Helper 10.10.10.2 For the DHCP VLAN 30 10.10.30.1 255.255.255.0 IP-Helper 10.10.10.2 For the DHCP VLAN 40...
  4. HARTNETT

    Mitel 5330E No address using Voice Vlan

    Port 24 which is configured as a trunk is attached to the router. It was set up switchport trunk encapsulation dot1q switchport mode trunk switchport trunk allowed VLAN All That did not work. I found another Cisco paper that had me do the following to port 24: No Switchport IP address...
  5. HARTNETT

    Mitel 5330E No address using Voice Vlan

    You are right, I thought it was the phone but it has to be something with my whole setup. I reset the switch and created 4 VLANS. I setup 4 ports with switch access mode, no voice. I set up 1 trunk port for the router. I connected a desktop with a static IP, on one of the VLAN ports, and...
  6. HARTNETT

    Mitel 5330E No address using Voice Vlan

    I do have 2 different scopes, but it is the Voice VLAN that is giving me the trouble. The other scope is 10.10.11.1 - 10.10.11.20. It doesn't make a difference what the scope is the, Mitel phone will not get an address when associated with the Voice Vlan.
  7. HARTNETT

    Mitel 5330E No address using Voice Vlan

    The windows server is the DHCP. The ip helper address is pointing to the DHCP server address. I set VLAN 20 to the ip address of the default scope of the DHCP 10.10.10.1. The DHCP scope is 10.10.10.11-10.10.10.59. The server address is 10.10.10.2 & the router is 10.10.10.10
  8. HARTNETT

    Mitel 5330E No address using Voice Vlan

    The voice Vlan is 20 not 3. When the phone is on the 3750X switch in its default state( which is vlan 1) it boots to the hosted phone system. The phone waits for LLDP then does a Discovery then displays VLAN NONE PRI NONE and boots to the phone system. I configured Port 24 (which is connected...
  9. HARTNETT

    Mitel 5330E No address using Voice Vlan

    The phones work in Vlan1. A windows server is the DHCP and a Linksys router connects us to the internet.
  10. HARTNETT

    Mitel 5330E No address using Voice Vlan

    The Mitel system is hosted. The purpose of the Vlan was to separate the PC traffic from the phone traffic. It works on an unmanaged switch, but not on a managed one. If there were 2 Ethernet cables per desk I would just setup two different networks. Unfortunately that's not the case. I have...
  11. HARTNETT

    Mitel 5330E No address using Voice Vlan

    That's what I cannot figure out. The phone boots to vlan1 with nothing set. It gets all of the info over the internet from the phone service provider. As soon as I put the phone on a port other than vlan1 it displays the vlan number that it is on, and never gets an address from the dhcp.
  12. HARTNETT

    Mitel 5330E No address using Voice Vlan

    I am using a Cisco Catalyst 3750X switch on a Mitel system that is not resident to the office. We are using a 3rd party to switch our calls. I can plug the Mitel phones into an unconfigured switch and get an IP address. If I configure the port for a Voice VLAN the phone does not get an...
  13. HARTNETT

    Incoming calls ringing at Conference phone

    Original Bellsouth tech used the phone not the Element Manager software
  14. HARTNETT

    Incoming calls ringing at Conference phone

    I have the password. I have been using the Call pilot for the auto-attendant, now I to need know where to go in the System program to turn off the ring at that extension. And I do know Call Pilot is a different login. I am more familiar with Partner ACS sytem programming & VMS programming

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