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Recent content by hankg

  1. hankg

    TURNING ON API ON THE ACS 509

    Any ideas on how to turn on the API on the partner acs 509 for remote access?
  2. hankg

    308EC WILL NOT COMMUNICATE

    Good evening team. I install a 509 processor and a 308EC all I get from the 308ec is couple quick flashing green light and it goes off and I can not get a dial tone from the expansion ports. Any ideas from you guys?
  3. hankg

    Time display doesn't update - ACS 6 SOE

    Did you setup daylight saving time? maybe that might help
  4. hankg

    WIRELESS HEADSET FOR PARTNER

    Thanks guys will try both options.
  5. hankg

    WIRELESS HEADSET FOR PARTNER

    Does anyone have a suggestion on the best wireless headset to use on the partner system or the phoneset? thanks hankg
  6. hankg

    Called ID displays AUTOMATED ATTENDENT

    this happens when I dail an extention either from an intercom button or from a programmed key. I am getting callers ID now- I had to unassign all extentions from being VMS cover extention now callers name is being displayed kind of funny hu?
  7. hankg

    Called ID displays AUTOMATED ATTENDENT

    No I did Not only Extentions 78&79
  8. hankg

    Called ID displays AUTOMATED ATTENDENT

    Good Evening Gang: I installed a partner acs 509. everything works fine except the name desplay. every time i dail an extention it desplays "AUTOMATED ATTENDANCE" instead of the caller's name. Any ideas on what is going on?
  9. hankg

    change batteries with power on

    This is a common problem when the battery leads are reversed. Check the polarities on the batteries and make sure they are right, if not switch them and that should fix your problem.
  10. hankg

    PROJECT LEADS

    I am small startup cabling/phone company currenlty operating in Georgia and from time to time travel to neighbouring states to work-depending on the size of the project. Right now, I looking into aligning my company with any major IT supplier who will use my company as a prime cable provider...
  11. hankg

    changing from line button to pragrammable button

    You are the man--Thanks a lot
  12. hankg

    changing from line button to pragrammable button

    I have an 18 button display phone but i have only five incomming lines. How do I cahnge lines button to a pragrammable button?
  13. hankg

    How do I connect a bell to the Partner ACS

    Thanks for the pointer-but I have already tried that to no avail Is there any other way I can do this? I also have three overhead paging unit- is ther a way I have ring over the overhead pagers? Hang
  14. hankg

    How do I connect a bell to the Partner ACS

    Good Morning Gang, I have a situation with a Partner ACS install. Here is the kicker- I install a 5x9 P/ACS at a customer site that has an existing bell in their warehouse. the bell worked off their old system but i tried to connect it to partner system it does not work. the bell is powered by...
  15. hankg

    Can not connect to the partner ACS unit via PC admin

    I am trying to use the pc admin tool to program a Partner ACS, but I am having difficulty connecting to the unit. Every time I tried it give me a message that reads: "check that the port exists or is it in use by another program. Any ideas or how do I connect to this unit?
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