Recent content by gwramirez

Thx Randy! God Bless... Guillermo "Will" Ramirez Avaya Telephony & Unified Communications Professional

OK so based on direction from kyle555 and additional research, we now have this working properly. Yippee! The Avaya documentation is a bit deceiving, but even with NE NR & FE NR shuffling turned on in order to utilize the DSP resources on the G450 gateways as follows: Intra-Region IP-IP Direct...

Thank you Kyle. I will re-confirm. Guillermo "Will" Ramirez Avaya Telephony & Unified Communications Professional

I have a situation where I can NOT get a CM to CM call to negotiate at the G.722-64K Codec within the same telephony network. Upon investigating, I am informed that if going across the WAN, regardless what your internal codec is set to, the carrier decides the best default codec for the call...

I'm curious to know if anyone has found a fix for this issue. I too have the same problem on a BCM 200 Rel 3.7. G.William Ramirez www.gwramirez.co.nr www.ld.net/iptelephony

I'm curious to know as well. I have the same problem on 3 newly installed BCM 200s with POTS Lines, and I2004 Phones. G.William Ramirez www.gwramirez.co.nr www.ld.net/iptelephony

OK, so with a week's worth of troubleshooting, and frustrations I've found that if the Internal Server Error comes up after the CallPilot is intialized, and you press F982 from the Control Set, the Nortel Patch WILL correct the issue. If you are getting the Internal Server Error, prior to...

I have the same issue, AND I can not even use F982 to access CallPilot at all through the control set. Nothing comes up. Any suggestions. This is a new BCM 3.7. G.William Ramirez www.richemont.com

Jim: I applied the patch and it did not correct the issue. Any ideas? G.William Ramirez www.richemont.com

I found this... BCM 3.7 Voicemail v.37.00.93.22 Update …BCM 3.7: Call Pilot "Internal Server Error" After F982…BCM-Multiple fax pages sent to internal fax machine o Q01175133 -BCM 3.7: Call Pilot "Internal Server Error" After F982… Images, Loads and Releases - html - Nov 01 2005 - 9 KB -...

Same here. Any resolution? G.William Ramirez www.richemont.com

I got to work. I had to change Gateway Protocol under the H.323 Trunks from CSE to SL1, and then back to CSE to get it to work. In addition, I had to make sure that the under Remote Gateway, the Gateway Type was set to IPT which it was, and the Gateway Protocol was set to CSE which it was as...

Yup. Installed the MCDN Keycode 2 weeks when we upgraded it to BCM 3.6. G.William Ramirez www.richemont.com

And yes, we do get the proper information from all the M1s on the system. The problem is that we do not get the DN informations from BCM to M1. G.William Ramirez www.richemont.com

The settings are set up as follows: IP Telephony->IP Trunks->H.323 Trunks Gateway Protocol: SL1 Should it be changed to CSE? G.William Ramirez www.richemont.com