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Recent content by Guest178

  1. Guest178

    Coverage path

    Hi, Thanks for the response! Below are the details. COVERAGE PATH: display coverage path 1 COVERAGE PATH Coverage Path Number: 1 Cvg Enabled for VDN Route-To Party? n Hunt after Coverage? n Next Path Number...
  2. Guest178

    CMS Supervisor

    Hi, We are using CMS Supervisor 17. When we try to run report, the names are in distorted view. if we login usin the same ID in other machine, it works. Even tried re-installing completely but it doesnt help. Thanks in advance!
  3. Guest178

    Coverage path

    Hi All, Any sort of help would be appreciated and thanks in advance! on selecting a particular option , the call gets routed to station x. I have coverage path 1 in station field set to go to queue after 3 rings. But when the station number is called directly, and if the agent doesnt pick, it...
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