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Recent content by gscadmin

  1. gscadmin

    IPO 9.1 with SIP Trunk Problem

    Thanks everyone, we got it working.
  2. gscadmin

    IPO 9.1 with SIP Trunk Problem

    Hey All, We installed a new IPOffice 9.1 with a SIP Trunk from (Level 3). Currently we are unable to receive incoming calls. Outgoing works fine. Unfortunately there is not an updated document on the carrier we are using and 9.1. When we run monitor we can capture the incoming call but it...
  3. gscadmin

    Calls outgoing return to Receptionist on PRI

    I have a customer that we recently installed an IPOffice 8.1(52) with a 12 channel PRI. The issue is when they have someone dialing out from any phone and that person takes to long to complete the local or ten digit phone number that the call returns to the receptionist and it shows the main...
  4. gscadmin

    NEC Electra Elite 48 with VMS

    Ok, Here is the info and scenario, customer has an old Elite 48 with VMS Mail system. Extension 102, the problem is message delivery keeps calling out every hour, whether there is a new message or not. We tried to reset mailbox and delete the mailbox through the phone administration. I cannot...
  5. gscadmin

    Call Listen R3.2 - Phones - 5620's

    We just setup this in our office yesterday to test. Works great. From what we have tested so far, it will work between a Digital and IP phone. I'm finding it does NOT work between two IP Phones. We are on 3.2 as well. It's Documented as "Monitoring of VoIP extensions on calls using direct media...
  6. gscadmin

    Display Number of Voicemail Msgs

    I cannot get this to work in the latest 3.2 Version. Has anyone else figured out a way? Have they removed it until 4.0? Thanks
  7. gscadmin

    Directory Assistance (Dial by Name) R7 Messaging

    Its for 15 people or more, I don't want someone to have to sit there and listen to the whole list. My question is simply can I modify it to Press (3) and get the same effect as (*2) example: "Please enter the parties Name" for "Q" press 7 and for "Z" Press 9 etc... Or Do I need to record my...
  8. gscadmin

    Directory Assistance (Dial by Name) R7 Messaging

    Is there a way to setup my own selector code? Or do I have to use (*2)? I want to have people press (3) for Dial by Name. Thanks, gscadmin
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