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Recent content by greskit

  1. greskit

    Advice please - What version to upgrade to.

    The 2.1.44 version is stable and has alot of software fixes in it. Also, it is still supported. I was told by Tier 3 last week that, they will be supporting 2.1.48(coming), 3.1.29(out), and 3.0.68(coming). Don't forget the firmware update on the 403.
  2. greskit

    Silence before connection

    This problem occurs with certain cell phone providers only. The one that I can always duplicate is Cingular. I cannot duplicate with Sprint or Verizon.
  3. greskit

    Multiple Overflow groups for Hunt Group

    The overflow side of the hunt groups is always linear. So, you can stack overflow groups and it will progress through according to your overflow time on your destination group. For VM at the end, I create a user that forwards hunt group calls to a shortcode, then create a callflow to match your...
  4. greskit

    Possible 3.1 Trouble?

    If you look in the documentation, R3.1 does not support the Small Office Edition.

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