Recent content by goodsforu

Great, Thanks for the info

Ok, So how does one route to separate trunk groups? I.e Sip Vers H323? If I have keycodes to 4, H323 trunks and 16, SIP trunks, how can I make sure I have access to all these trunks and routes accordingly? Can I make 2 separate VOIP trunk groups, 1 for H323 and 1 for SIP? Please elaborate on...

Problem 1 of 2 resolved. The card now shows enabled after letting it run for the better part of an hour. Not sure why, but all is good with this part. The second part as to why I started this change in the first place was to make room for added SIP trunk channels (16) After renumber the VOIP...

BlueStuff, Can you share the Models numbers you use from the Cisco and Audio Codes devices? Thanks TJ

Need a little help trying to figure out why I can't enable a GATM4 in a BCM 450. Situation is this; I had to renumber the working GATM4 line numbers to make room for more VOIP line numbers. The VOIP line numbers currently show as 1-4, (I want the VOIP lines to expand to be 1- 48) the GATM4...

Nice try, guess again! - DND on busy, does not work - I tried that already - I even reduced the the call apperances to 1 and it still rang thru - I'm going to the site tomorrow to mess with it some more - I know there is a work around for this, I just can't remember what it is. Let you know if...

New system setup with PRI and DID extensions. I have setup each extension with a target line and 2 call appearances - Ring only Works fine, except the customer does not want the second call ringing thru. Is there anyway to make the second call flash only and not ring while off hook and on...

Chris, You can call me offline to discuss, there are 2 versions, network version and standalone version. Tony Jermyn 978-740-3003 Nets Experts

your can also try A&A Teledata They have a great program called, Callwhere for BCM Speak with Chris, tell him Tony Jermyn sent you.

Hey guys, Mind if I jump in for a quick question? I have a customer that is also looking for silent monitoring. The question is the customer does not care about call center features and skill sets, he and only wants to be able to listen in while the sales rep is on the phone. Will silent...

Yes, as stated in my original post. Network transfers is turned on.

yes, both sites have target lines assigned, with routes and destination codes. If I'm at site A I can 4 digit dial site B via VoIP with no issues. I think its a call pilot issue, but can't prove it. The call tracking via BCM monitor is lost once the call is answered by vm.

Hello Group, Fighting with a BCM/Call Pilot issue that follows; 2 system BCM setup site A BCM 400 3.7 with PRI and VOIP trunks MCDN DN's 27xx site b BCM 200 3.7 with Voip trunks & copper trunks MCDN DN's 35xx Problem is with trying to dial into site A with main DID number 2700 Call pilot...