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Recent content by gisac

  1. gisac

    Data recovery from CD

    Thanks for your suggestions. Well this one's a homeburned drive & the data is not available on the hard drive anymore. Plus I am reading it from a diff drive that the one it was burned on .. will keep trying. if i find a recovery software that can get the data back, i'll be sure to pass u the...
  2. gisac

    Data recovery from CD

    Hi, I have a cd here that I can view via Windows Explorer. Directories & files are listed like normal, and I can do searches. But when I try to open or copy a file the error msg is - Incorrect paramater. On a friend's suggestion, tried Bad Copy Pro, which has 3 levels of data recovery. Tried...
  3. gisac

    Restore by Session Problems

    Hi For the longest time, my merges weren't working as well. I used the mergecat.exe utility to manually merge cat files to the database. Went through a lot of troubleshooting - replacing the database, re-installing the software, removing r*.* from the Database folder etc. I've finally...
  4. gisac

    Checking Scheduled Jobs

    Have you tried the Job Status screen. You can get to it via the Manager menu - Job Status. GI [wavey]
  5. gisac

    Backing up to File System devices

    Hi I'm testing backups using ArcServe 2000 AE (v.7 build 1086),to back up data to a local drive. The odd thing is that some jobs (regardless of whether they're backup, restore or merge jobs) just won't run unless the job,db & tape engines are stopped & restarted. There isn't even a job log...
  6. gisac

    GFS Differential Backup - Dates

    Hi everyone, I gots me a problem. I've switched from 5-day GFS full backups to 5-day GFS differential with full backup on Fridays. The job uses a media pool. The problem with the new setting is that ArcServe seems to be confused about what the last day of the month is. Instaed of...
  7. gisac

    Actual average throughput

    Hi, Please dont laugh when you read this. i was told by the CA techs that in order to derive the actual throughput rate for my backup jobs, I was to add 200 to the throughput rate reported in the log file. Anybody agree?
  8. gisac

    E8604 Failed to start backup

    I had contacted arcserve with my problem, and they suggested applying SP3 and the following patch (dated 18-Mar-02). http://support.ca.com/Download/patches/asitnt/QO13760.html I got about half the mailboxes backed up, and then the rest came with the following error: E8602 Failed to read from...
  9. gisac

    E8604 Failed to start backup

    I have been unable to get successful brick level backups of our Exchange 5.5 database using ARcserve Exchange agent. The errors are as follows: E8604 Failed to start backup. (DBNAME=\Individual Mailboxes\user1, EC=Remote procedure call failed.) \Individual Mailboxes\user1 After I tried a...
  10. gisac

    Licensing Exchange Agent

    Whereever arcServe is installed the components (Client, server, db agents) need to be registered with CA. To do that, use the CA Registration program - Register IT. This should have been installed along with ArcServe in a separate directory. GI [thumbsup2]
  11. gisac

    Exclude File pattern

    Thanks G, Turns out it was an odd incident, and it hasn't repeated itself, so I guess I don't need to worry about it anymore. Thanks for your help.
  12. gisac

    Exclude File pattern

    Hi, I filtered the job to exclude file pattern ~*.*, but it attempted to backup some files with names starting ~. Could someone please let me know if I entered the instruction wrong. Thanks.
  13. gisac

    Ports used by ArcServe 2000

    I'm unable to access the following link: http://support.ca.com/premium/unicenter/implementationcd_2_0/cdrom/Firewalls/doc/caports.htm Does anyone have access to this document? I'm looking for detailed info on what ports need to be open for ARcserve to back up through a firewall. Thanks a lot!
  14. gisac

    Registry backup is bloated

    Hi I'm running ArcServe 2000 on NT, with Seagate AIT drive & Sony 35/70GB tapes. Can someone please help me understand why registry backups are always larger than the registry file itself? I find in the Backup log summary, that a server's registry size - total size (disk) -is 14mb, but the...
  15. gisac

    Tape capacity reduction

    Hi We use ArcServe 2000 with Seagate AIT drive - STA6701W, the tape capacity is 35GB/70GB compressed. Lately, the job has started asking for 2 tapes, the initial error message reads: The tape drive is having problems writing data. No data has been lost, but there has been a reduction in the...

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