Another point that I have seen is when some customers see an error coming up whilst doing the rebuild, they exit out of the rebuild. This is bad news, the pool will stay in maintenance mode. You must let the rebuild complete, despite the message that indicates you may lose data, after all that...
Have a look at www.netwarefiles.com, you should find a utility called adminadd, this will create a new administrator that is a trustee of the root. Another good reason to lock or secure your server
Cheers
Gordon
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