Recent content by george6156

That was it! Thanks!

I thought that a user with a 3904 could login to acd but the phone I have set up doesn't work. When I hit the acd key, nothing happens on the display and the headset light goes out. Can this be done? Here is the print: TN 17 1 DATE PAGE DES DES Des TN 017 0 00 01 TYPE 3904 CDEN 8D CUST 0...

I don't see this exe running and I can't find it on the hard drive. We have other machines with the symp client working.

Hello, I have a machine that can log into the symposium server but when trying to ope reports or displays gets this error: Unable to connect to the symposium server. Please check whether the network is working properly. If the problem persists, please contact your support organization. I get...

I think I got it. I found in another thread that the handset had to be off the hook. And I put MSB, etc on keys 05 through 08. Thanks.

I should post this in another thread but I need to know HOW to program this now. I have the 00 key programmed but ther eis no In Calls key. How do I set up the phone to log in and out? DATE PAGE DES DES 104 TN 011 0 00 14 TYPE 3904 CDEN 8D CUST 0 FDN 7777 TGAR 3 LDN NO NCOS 6 SGRP 0 RNPG...

Thanks.

Hello, Can an acd 00 key be programmed on a 3904? I have a mananger that wants to login but also wants speakerphone. Thanks.

Thanks. I'll try the FITD.

Hello, Is there a way, other than turning the volume down on the ringer, to decrease the volume when the second line beeps on a 3903? Here is the prt: TN 8 14 DATE PAGE DES DES 1A TN 008 0 00 14 TYPE 3903 CDEN 8D CUST 0 FDN 7777 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 0 SCI 0 SSU 0001 LNRS...

Thanks. This is currently at 12. We got licenses added by Blackbox. Were they supposed to increase the MAXP?

Hello, Can anyone tell me hoe to print the number of licenses are in Symposium. I am trying to build a 3905. and I am getting "sch0719 ACD Positions are Full". Thanks.

Hello, When we start the Nortel client, it runs through the list of dial-up connections we have. Some of our users have over four hundred of these. Is there a way to disable this? We do not have acces to the server we are connecting to. Thanks!

Its running on XP SP2. It just started and has worked before. We did install a Sprint pc card along its software. That could have been it. The XP firewall is off. I figured I'd have to uninstall/reinstall but wanted to check. Thanks!

Hello, One of my machines with the Symposium client installed can not open Reports. When we click the drop-down and click Reports, nothing happens. Real-time Displays does the same thing but everything under User Adminsitration opens right up. There are no errors, it doesn't open. Any...