Recent content by geauxnads

Would changing the DN length to 4 digits from 3 help

I have a MICS 6.1 with a 6 port fiber expansion, two 0X16 and two 12 X 0. I have 4 pool groups A,B, C and D and have assigned 9 for pool A and 8 for Pool B...I am trying to assign a different access code for pool groups C and D but cannot. i have 3 digit extensions starting with 221...

Have a BCM200 3.7 and am using all i2004 phones. We set up a VPN for one remote user and ran into the problem where we can intercom the extension but when picked up we cannot hear each other. The phone rings but we cannot hear each other thru the handest or the speakerphone. The remote user...

Thanks for everyones input...I will just leave it alone since it is working just fine.

I used a authorized vendor

At this point since Nortel does not see this system ID as having PRI codes is there a way to remove the second 6 port fiber expansion board that is not being used without losing the programing and codes ?

Rechecked the system ID and Nortel does not see it registered with PRI but it does work and is active using an ATT PRI on their new business in a box solution. It has both a combo card and a 6 port fiber expansion card installed . We are only using a ASM on one of the fiber ports so...

We purchased a MICS 5.1 with PRI from a bankruptcy sale and am trying to get the PRI codes from the system in case of a system failure. The system is installed and working properly with PRI. Is there any way we can retrieve the keycodes for the PRI as Nortel does not see this System ID...

I have a BCM 200 3.7 and a BCM 50 at the second site and I want to be able to have the analog lines on the 200 to ring simulataneous 6 extensions on the 50. By setting up a Hunt Group on the 50 I can redirect the copper lines to the Hunt group DN and they ring...but not at both sites. Any...

I tried 0 with 1234, 1111, 4321 and about 10 other combos and still no go ... Does ATT have a wipeout sequence to default these cards or can they be upgraded somehow to newer release ?

Yes its the same Dexman................ it appears that the admin passwords have changed from default and thus I cannot get in to program

Does anyone have the voicemail reset instructions without having the admin password for a Partner PC small card ?

I am trying to find a compat. chart for the ACS VM PC card small that has the purple label. I am using a release 98 DR 02, DR03 and both I cannot get into the unit for programming but can hear the default prompt " enter mailbox followed by password" with a ACS release 6.0. I tried it on...

Thanks Bonnietsw as that was a very easy solution that worked !!

We have a problem in our call center reports. The drop down combo box for date does not allow 2009 to be selected. It only allows 2003-2008 as possibilities. The system’s daily auto-generated reports are OK. The problem only exists when you select the Reports option from the call center...