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Recent content by Gartech

  1. Gartech

    LAN Port Test Device

    Hi robertjo24, Well, actually the gizmo was very small and didn't have a entry pad or screen like what you mentioned, although that looks interesting too. Never come across anyone that had one of those. What I saw looked at a distance like a loop back tester. Maybe the tech inserted that into...
  2. Gartech

    LAN Port Test Device

    Anyone know how to obtain one of these devices? AT&T field engineer arrived onsite to troubleshoot an AT&T ADI router. First thing he tested was the GI 0/0/1 LAN port by plugging in a very small testing device that showed him immediately that the port was down? My first thought was, wow I...
  3. Gartech

    IP Office and Application Server VLAN

    Thanks to everyone who helped with this thread. Issue was discovered where a switch port mode was not saved in the running config on the switch and it reverted back to access instead of trunk after a power failure. Once that was corrected the routing returned to normal.
  4. Gartech

    IP Office and Application Server VLAN

    try to ping from the 10.64.16.5 IPO to the 10.64.16.1 gateway device \to a machine on the data vlan and see if you get any response, if this fails... My IP Office Manager will not launch - cannot find the IPO in the discovery? try to ping from the 10.64.16.1 gateway device to a machine on the...
  5. Gartech

    IP Office and Application Server VLAN

    That is correct. The IP Office IP is 10.64 16.5 and the Avaya application server (One X Portal) is 10.64.16.6 Neither of these now respond to PING requests from the 10.64.32.0 network. The phones register, thankfully.
  6. Gartech

    IP Office and Application Server VLAN

    Our gateway for data vlan has a named interface in the configuration - interface GigabitEthernet0/0.5 encapsulation dot1Q 5 ip address 10.64.16.1 255.255.255.0
  7. Gartech

    IP Office and Application Server VLAN

    I can ping the GW (10.64.16.1) from my workstation but I am curious now what interface that is actually. I see it named on my switch - ip dhcp pool Voice network 10.64.16.0 255.255.255.0 dns-server 10.64.32.15 10.1.1.250 default-router 10.64.16.1 option 242 ascii...
  8. Gartech

    IP Office and Application Server VLAN

    Looking for any suggestions to help troubleshoot a routing issue- After a power loss this weekend, our workstations on the data VLAN (10.64.32.0/24) cannot PING or connect to the IP Office Manager which is on a 10.64.16.024 network. Vendor is unable to assist us today. I am looking at any...
  9. Gartech

    Inbound call to direct DID number from PRI handoff answers with Busy Signal

    Well, I looked at the ICR and for some reason the DESTINATION did not have the extension in the drop-down that it once had. I am sure these values do not just drop out on their own. Could be an oversite by a system co-manager. I have put the correct extension back and calls now route to the...
  10. Gartech

    Inbound call to direct DID number from PRI handoff answers with Busy Signal

    Thank you for the responses. I have IPO Manager up now to see how to correct this.
  11. Gartech

    Inbound call to direct DID number from PRI handoff answers with Busy Signal

    Hopefully I captured what is needed to trace the source of the "BUSY" answer below. I am new to the monitor tool and IPO as well. 14:29:22 105204686mS PRN: Q931Trunk: Found QBChannel to match 0.2 --> 1.3 14:29:22 105204686mS CMCallEvt: 0000000000000000 0.7569.0 -1 BaseEP: NEW CMEndpoint...
  12. Gartech

    Inbound call to direct DID number from PRI handoff answers with Busy Signal

    Thanks janni78 I have that running but since I am new to this IPO I am trying to figure out how to troubleshoot with this tool.
  13. Gartech

    Inbound call to direct DID number from PRI handoff answers with Busy Signal

    Inbound calls to direct DID number from PRI handoff answers with Busy Signal. DND is not enabled nor is forwarding. User has voicemail Pro set up Internal calls to extension connect without busy tone. This extension was working properly up until yesterday evening.
  14. Gartech

    One X Portal Password is

    Yes, IPO config and merge steps are now documented.
  15. Gartech

    One X Portal Password is

    Thank you for the pointers Snowman50!
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