Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by Garr8813

  1. Garr8813

    Call Monitoring

    Call anyone tell me or point me in a direction how i can get Call monitoring working on Cisco call Manager. Will i need IPCC? Thanks,
  2. Garr8813

    Trunk to Trunk call tranfer

    Please ensure that in CLS you have FTTU.
  3. Garr8813

    Recording calls Blind & Random

    TelStrat - Call parrot seem to be the right product. I will call them up and get their pricing.
  4. Garr8813

    Recording calls Blind & Random

    Thanks for the suggestions, I am actually using 2 T1s interfacing a preditive dialer with approximately 34 agents. My setup is for outgoing (outbound) call mainly. I did some research of a product VoiceGate call recorder- logger but the problem with that is it dont offer random recording. So i...
  5. Garr8813

    Recording calls Blind & Random

    I have Nortel Opt81c and I need to record at least 100 calls per day in our call centre.What is the best and most cost effective system to use. The users that would be monitored/recorded will be using analog single line phones.
  6. Garr8813

    Meridian loop start trunk issues.

    This is what I always do. Change the timers on that particular route. LD 16 REQ: CHG TYPE: RDB Cust:XX CNTL:YES DSI:768 EOD:4992 and also change FEDC : ETH NEDC : ETH
See more

Part and Inventory Search

Back
Top