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Recent content by garciael

  1. garciael

    Hunt Group via DCS

    Thanks for all your help past and present. I have a toll-free number pointing to a DID number that needs to ring at one extension locally and at 4 extensions at another location that is connected via DCS (4 digit dialing). I created a hunt group and put the remote extension in but its says...
  2. garciael

    VLAN Over Utilization?

    not sure if they are using multicast, i wonder how do i check that? i noticed when people started complaining about the nwtrok being slow the sys admin for the backup server said he never got this much throughput and his job were getting completed faster. could it be that since there is no QOS...
  3. garciael

    VLAN Over Utilization?

    Apparently, the backup server is slowing down everyone else on this vlan99. But strangley enough when I look at the vlan interface I don't see high utilization or errors, except for the throttles keep incrementing. I can't figure out why if the Vlan is not being over-utilized why does everyone...
  4. garciael

    VLAN Over Utilization?

    This morning users coming across several our WAN links complained of connection dropping to differnet servers on our hub site. We checked our WAN links and the FastE ports that connect to the Core Switch and found no trouble. But when pinging from our Core Switch to the FastE ports on the...
  5. garciael

    Assigned button for EAS agent login / logout

    Thank you rokspop, have a good one!
  6. garciael

    Vector programming

    I'm also new to Call Vectoring, but I have some documentation that I can send you if you would like.
  7. garciael

    Assigned button for EAS agent login / logout

    Season greeting to all. And many thanks to tek-tips for this forum. I am trying to find out if there is a way to set a feature button for the ACD Login / Logout Access Code. Thanks!
  8. garciael

    BCMS Setup via IP

    OK, I'm going to solve my lost hardware key by consolidating/combiming my hardware key that came with our communications system from an old/closed site. Thanks for your help everyone!
  9. garciael

    BCMS Setup via IP

    avaya said they can only replace the hw key if it were broken o damaged, but when its lost/stolen the customer has to buy a new key. i put a call to my vendor about this thanks to all of your replys!
  10. garciael

    VM Pro problem

    I'm having the same problem. The system is running XP Pro 2002 w/Celeron 2.8Ghz 512MB RAM. I have Office 3.1 and VM Pro 3.1. Strangely enough when I go to the Help, About menu the letters are garbled/unreadable. I'm thinking of upgrading to 3.2 for both Office and VM Pro. Thanks!
  11. garciael

    BCMS Setup via IP

    calling avaya now.........
  12. garciael

    BCMS Setup via IP

    Hello All, I'm trying to get BCMS Server running via IP (CLAN) instead of the Data Module. I have installed BCMS Server but it asks me to connect via parralel port to get the hardware key. G3siV11 with BCMS R2. I can provide more information if needed. Thanks!
  13. garciael

    Softphone Instant Messaging

    We have a G3siV11, Softphone is working via VPN but I cannot get Instant Messaging to work. Do I need the Avaya Communications Server for this to work? Or is there antoher way to get instant messaging enabled via the phone system? Many thanks to All. Elmer
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