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Recent content by gandmcommunications

  1. gandmcommunications

    NT6R16AA won't come up after installation.

    I had to get in a new SSC card with a mer mail that the serial numbers match. I then spent 3 days reprogramming phones from the old SSC card into the new one before I could bring them up on rls 25. This system was on rls. 23 and never had voice mail on site. It was all centralized until the...
  2. gandmcommunications

    NT6R16AA won't come up after installation.

    one other question I have is if with 25.40 installed and mer mail rls 13, do I also have to replace the cabinet? It is currently a BC. I have a BD on site also
  3. gandmcommunications

    NT6R16AA won't come up after installation.

    I will try this and post the results. and yes the ports, sdn's and agts match on the pbx as well as the mer mail. Thanks for the help. amazing what you tend to forget over the years.
  4. gandmcommunications

    NT6R16AA won't come up after installation.

    I will try this in the a.m. thanks long time since i have touched a mer mail.
  5. gandmcommunications

    NT6R16AA won't come up after installation.

    I have a customer that sold a school an old mer mail rls 13 on the NT6R16AA card for an option 11c. The salesman did not want to sell CP as he thought the school would not buy it. My last mer mail was 10 years ago, I left this at default on programming, added voice service dn for messaging...
  6. gandmcommunications

    trying to use link feature on PRI

    Finally figured out what NUVOX was telling customer. Call one comes in. They need to talk to someone not in the office, You press transfer key, dial 9 plus number, plus join and call is transferred off site. Nuvox calls this TBCT.
  7. gandmcommunications

    auto wake up AWU

    TN's on console are built as a 2250. This was working until about 3 weeks ago. They are slow about calling in repairs. I will check to see if someone changed "IDP" though.
  8. gandmcommunications

    trying to use link feature on PRI

    This is a PRI. The carrier used to be called NUVOX. I know how to program and use the link feature. the problem is, that it won't work on this PRI because it won't even show "link at C.O." prompt under line programming like you would on copper.
  9. gandmcommunications

    trying to use link feature on PRI

    I have an MICS on 6.1 software. Their provider is Nuvox/Windstream. The customer is requiring a call to be answered and if need be, transferred back outside the system without tieing up 2 lines and having a volume drop on the call. I know a real C.O. can do a link and then dial a second number...
  10. gandmcommunications

    auto wake up AWU

    I have two seperate problems concerning AWU. First one is a 2250 console on rls 19.60. I know it is old but customer refuses to upgrade. The 2250, you press a LPK, then AWU, then room number, then AWU, then time for wake up. It does not display a prompt to enter time. It has been 10 years since...
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