Ran into an issue after upgrading to Windows 10, and Office 2016, not sure which one caused it. Have 2 other users with 10, and Office 2007, and it's working fine on one but not the other. Attached is a snip of the error...
I'm being advised to switch to SIP trunks from PRI
I've read that you need VCM's for the SIP trunks.
I know there is a VCM card in there, but how can I tell how many channels it supports without opening it up.
I'm looking in the IP Office Manager, but I don't see reference to it.
Once you understand it, it's simple. You are right to leave ICR out of it and just go with the HG fallback. Where the confusion lies is if you tried to create a "night" time profile and apply it to a day HG
So when you create a time profile, you set it to your working hours,and set it on the fall back tab, that is when the HG is in day mode and outside of that, it would fall back to night? Seems backwards to me.
Leave it to Avaya to make something so complicated. The only reason they do is so you'll have to call for service. If you were working with an ESI system, or one of the more modern GUI based systems, it would all make sense. With Avaya it's set up backwards to confuse someone who is not Avaya...
The system software can't be had for free, can it?
I've been out of the business for 6 years, used to install mostly ESI. Bought this system from a bankruptcy, first install on this platform.
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