Recent content by Frootbat

wanting to know if anyone has had the same situation, or can explain why? pre upgrade we had designer reports setup to display intervals over multiple days for skills/agents etc post upgrade all of these multiple day interval reports only show data from the first day you select in a range...

thats better than searching every script..... we have quite a few! Thanks

I come from an Avaya background so forgive me if this is a dumb question with a simple answer! Got to delete a number of skillsets and wondered how to find what scripts reference them without having to manually trawl through all of them I know how to do this on a Definity system, just no idea...

wireshark it! destination is 10.0.0.3, do you recongnise this as part of your LAN? looks like a gateway IP if you ask me

I have to decommision a G3 SI V11 switch, I'm going to take a full back up initially, and rather than just powering off the switch i need to clear all config on it as it is possible the switch will be rented with the building it is is is there a quick command to do this? or do i have to trawl...

smart move 2 factor authentication is MUCH better

kjv1611 thats the one... avg isn't the best then!!

I have to say I have not had any problems with AVG so long as you keep it upto date and also run something like Malwarebytes or Ad-Aware as well we used to have McAfee and went to CA due to pricing now moving to Symantec V11, when assesing the differen version i found a comparison table (trying...

as another thought do you access your account anywhere other than you home PC? ie work or web cafe?

i have to disagree with lhuegele, i had an unplugged PC fall off the desk onto my foot

there were some trojans that were specific to paypal, that logged keystrokes https://www.hackinthebox.org/modules.php?op=modload&name=News&file=article&sid=24030 most "hacks" are via phising emails etc possible DNS redirects as well if you make sure you virus siganture is upto date you...

what was the name of the trojan you detected?

hi got an odd error message when i tried to start our BCMS server the message is: the servie omninames.exe is not operating. The service is essential for the correct operation of the program. If you can restart the service then do so then click retry else click cancel cannot retart the...

many thanks!

doh! well just goes to show check the obvious things first