thanks i figured it out. I was hitting F00 the unused key, left intercom the extension number then F00. I found out that I needed an *before the extension number for it to work the way wanted it to. Thanks for the help.
I apologize I am an absolute noob. Our Admin quit, and she was the only one who new anything about the phones. The basics: we have four lines but 7 phones. Extensions 10-14 are set up perfect. Extension 16 and 17 light up when that phone is lifted up, but I cannot transer calls to those...
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