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Recent content by FrankSmith

  1. FrankSmith

    5610 IP installation problem HELP!!

    ahh the old h323 fixup issue. Not sure why that would hve effected your setup tho since you stated that the phone was able to boot up and connect prior to attempting to upgrade. Seems to me it would have not connected at all.
  2. FrankSmith

    Connecting 2 IP500's via T1 Crossover

    I think his issue is he doesn't know where to go exactly in manager... You may also need to adjust the view of manager. The default view is kind of weak. Enable the Group and error panes under view. Log into the Manager application with full admin privledges. If you are using the default...
  3. FrankSmith

    OSPC softconsole

    Does anone know what licenses are needed to enable NBA. the docs state that AES must be present as well as a CTI license. It seems to contridict this later on in the documentation.
  4. FrankSmith

    Medpro (2602) duplication and load balancing

    So, it wont work in a 3.14. If they upgrade to 5.2 will BOTH the duplication and load balancing work? Sorry to hijack this thread have a customer looking for the same info. -F
  5. FrankSmith

    VPN Phone works at one site not at another?

    this customer has residential as well was just wondering if we have like for like.
  6. FrankSmith

    VPN Phone works at one site not at another?

    Thx for the input. When the end user gets back into town I'll get into the router. Time warner told us that we could admin the router gave us the default password. So I'll check on it. IPXTech, Do you have the same motorola router? Our customer def will not be happy if the phone bounces that...
  7. FrankSmith

    VPN Phone works at one site not at another?

    Configured and tested a vpn phone shipped it the site phone will not get passed phase 1. Shipped and tested a 2nd phone same result. Customer is on Time Warner/Road Runner in Ohio plugged directly into some Motorola router. Phone is set to DHCP but when plugged in it will not grab an IP...
  8. FrankSmith

    What's your opinion on proposed usability of 500 series vs 400 series

    406v2 will only go as high as 4.2 if that matters to you at all. Me personally the only feature that I like is the mobility enhancements. Not brazen enough to try it tho. another thing to consider is the VCM. Not sure but can legacy vcm modules be used as daughter cards in a 500? I don't think...
  9. FrankSmith

    Advanced SCN Huntgroup overflow to VMPro?

    Anyone else having an issue with this. I have a hunt group in one switch that overflows to a huntgroup in another switch. When it covers to vm it covers to some funky mailbox. Sysmon shows #AR:3.1 628537581mS CMLOGGING: CALL:2008/09/2820:43,00:00:12,000,,I,AR:3.1,#AR:3.1,,,,0,,""n/a,0...
  10. FrankSmith

    QOS and vmpro?

    I have a SCN with centralized vmpro. I missed something in qos trying to figure out why calls to vm are borken up but voice calls are crystal. How can i ensure that calls to vmpro have the same prioritization as normal VoIP calls? Thanks in advance
  11. FrankSmith

    4424D+ squeeling

    I have the issue too. IP 500 with 4.1 15 Moved this phone to several ports no matter where we put the phone it has this problem. Not sue if you have the same problem but here's what we have. what sounds like intercom dial tone on top of the existing either dial tone or incoming call. Has...
  12. FrankSmith

    Using the Ext o/p port to release a gate Help!!

    The leads coming from the gate are on gas shock fuses so im not so worried about a surge coming from the gate frying the system.
  13. FrankSmith

    Twinning mobile numbers disappear

    Your licenses are invalid or you have more people configured with twinning then you have licenses. Confirm that you have the exact number users/licenses. As soon as you enable mobile twining. when you make a change it will validate the number of licensed users. if you configure more it will...
  14. FrankSmith

    High Pitched Feedback Noise on 5410

    Assuming that you have a DS16v2 do you remember if you upgraded to the .99 build before going to 4.1? I have been told that's the cause. You could try going back to the .99 then back to 4.1. I have the same problem it didn't help for me.
  15. FrankSmith

    Using the Ext o/p port to release a gate Help!!

    The customer is coming of a partner system to an IP Office. They are currently using a contact closure with the port programmed as a contact closure on the partner system. The pair going out to the gate is connected to the normally open contacts. I attempted to connected the existing contact...
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