Recent content by fonetek

That was true about a year ago, Im having great success with the product these days.I still install magix to people who have very basic needs. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER ACA CERTIFIED

My question is ,why cant they get the IP Office to work. Ive installed Partners and Magix for years. I have no problems with the IP office. My company is installing at least 3 IPO's a week successfully. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER ACA CERTIFIED

Are you using Delta server or call logger? If you have a T1 you should get trunk info from the carrier. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER ACA CERTIFIED

Ive been Installing both for years, the partner is still rock solid but Im really liking the IP Office now that Avaya finally worked out most of the issues.It has a great programming interface and is really great if you decide to have remote users with softphones or IP phones. Release 3 is going...

I use Tight VNC. Its free and I connect an analog port to the modem card of my VM Pro machine. It runs as a service and is password protected. The PC has to be set to accept incomming connections.You use TightVNC viewer to connect. Hope this helps FRANK C CONSOLIDATED TECHNOLOGIES AVAYA...

If you want to upgrade, you should go to 2.0 then 2.1 You should also upgrade VMPro. 2.1.27 for IP office and 2.1.14 for VMpro seem to be working well for me at the moment. you can download full versions from support.avaya .com FRANK C CONSOLIDATED TECHNOLOGIES AVAYA PLATINUM BUSINESS PARTNER...

Hello, Im the technician that is doing the work. Ive done this a million times on newer switches. remote call fwd is on, Ls disc. is yes, trk to trk is on, all stations are unrestricted, ARS restrict is 3. Anything I missed? FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA...

What kind of PC are you using? How much memory does it have? Is it connected to a network? Do you have current anti virus protection? What is the exact version are you running? Sorry for so many questions, But there are alot of things to check out. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD...

Im pretty sure Phone Mgr. Pro requires a special license. You probably have the software. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED

Hey, You can split the cable(its not recomended). Each run should have 4 pairs. ethernet only runs on 2 pairs. Pins 1,2 3,6 (orange and green). If you can pinout the connections at both ends, blue and brown to go pins 1,2,3,6 It will work. You will have no spares in the future. FRANK C...

Hey, what I would do is set up a phantom ext for the operator. and give that person a cover btn. for that ext. the problem with that is no msg. indicator light. Or they can share ext 10. Or use m-box 9991 for the general m-box. Later FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS...

Hey, Ive had processors make that sound for years. Im not sure what makes the sound but I cant count the customers I have with that issue, they still are running fine. Later FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED

Somethings wrong. You should be certified for 2 yrs. Ive been ACA for about a year and never heard anything like that. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED

In the user form, you need to create a shortcode to allow that user. User shortcodes override system shortcodes. FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED

yes its me FRANK C CONSOLIDATED TECHNOLOGIES AVAYA GOLD BUSINESS PARTNER ACA CERTIFIED