thanks for the updates, i ended up setting up an attendant message with the option of pressing 1 to leave a message which has worked out okay, i did have an issue with the voice mail asking me to press the 'pound' button which sounds ridiculous but that's a work in progress which i'll fathom...
thank you for the reply, i did play around with the attendant in a ring group which overflowed to a second one with no members with no joy and then i did the same with a ucd group without success. i did nothing different to any other time, dnd/fwd into night service and 547 into voice mail and...
what a way to start the week, i have 2 customers with the same issue. both have an aria 34e and both have analogue lines with a newly installed voice mail card.
the voice mail works fine there is no bother with it at all unless the incoming caller decides not to press # to leave a message as...
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