Ok I've had a look at teh hardware. There is indeed a Meridian Option 11 with a Miran card installed.
Also, the card is a 202i, not a 201. There is also a Contact Centre server.
The 202 card has a "CRI" on the status LED, so I guess I will need to look at the logs to see what the issue...
I have a client that has asked me to have a look at their telephony contracts. I have a fair to reasonable knowledge of LAN architecture but my telephony is a bit rusty, so apologies if this is not in the right forum.
The client has a Nortel CS1000 and separate CallPilot server. They also...
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