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Recent content by fishhead64

  1. fishhead64

    MiVoice Business Console - Caller ID

    Thanks!
  2. fishhead64

    MiVoice Business Console - Caller ID

    Thanks! That worked. Odd thing was what we were sending wasn't there, it was blank. The Zone CESID was populated, but not the Default CPN. On my other cluster, it was reversed, no Zone CESID, but the Default CPN was correct. We were sending some oddball number....if the Default CPN is blank...
  3. fishhead64

    MiVoice Business Console - Caller ID

    How do I change the outbound Caller ID on a MiVoice Business Console?
  4. fishhead64

    Which log file?

    Which log file would we check to find a deleted ARS entry...who/when?
  5. fishhead64

    Direct Inward Dialing Service

    Thanks, we're at 9.4 and will be upgrading in the next week or so.
  6. fishhead64

    SDS alarms/SDS Form Comparison

    Thanks, not saying you're wrong, but we have 20 AX controllers and some do need to share ARS entries and others don't. We have hotel properties, so guest rooms on that cluster probably should share, but not across clusters. Since we don't share across the clusters, that's probably the reason for...
  7. fishhead64

    SDS alarms/SDS Form Comparison

    Our users all have valid email addresses. Are you also talking about phone devices without users (ex. guestroom phones, elevator phone, lobby courtesy phone, etc?) In that case, none of those have emails. Are you saying we need to populate a fake email in every phone? We have 1000's. We do...
  8. fishhead64

    SDS alarms/SDS Form Comparison

    right, thanks, and how do I get to see the missing data from the SDS Form Comparison report?
  9. fishhead64

    SDS alarms/SDS Form Comparison

    We're having what looks like a routing issue and I found those neat SDS tools, which look awesome, but we can't see all the records, as it's truncated. Is there a buffer we can open up to see it, or can it be exported? We think the real issue we have is that ARS entries aren't being properly...
  10. fishhead64

    Direct Inward Dialing Service

    Thanks, I looked at the audit file and the only thing I see is me adding the entry back in, not where it got deleted. The log goes well back beyond when it was known working. I do see the delete record of the suspected phone which ~may~ have had the line key appearance. Is there a log that will...
  11. fishhead64

    Direct Inward Dialing Service

    Our issue is that the whole entry is gone. It was suggested on mitelforums that deleting a set with a DID mapping would cause this. We'll have to test. We did delete a user/phone that may have had a line key appearance of that extension (we're not sure and it's gone now). Not sure why it would...
  12. fishhead64

    Direct Inward Dialing Service

    Every once in a while, an entry in the DID table disappears. Callers just get a failed call. There are only two of us with access aside from the vendor and we're certain we're not deleting it. Is this a known issue or is there a log that can tell us who deleted and when? Thanks! Al
  13. fishhead64

    MIR/Powerplay - Station MBG Setting/Archiving calls

    Two questions here. 1. How can we check/set the MBG recorder server setting without going to the physical phone? Our phones lose this setting, we haven't figured out why and the only way we know to check/add is to drive to the location, check it and reconfigure it. While it seems easy for the...
  14. fishhead64

    IP Telephone Inventory - Moved Phones

    We cleared out the IP Telephony Inventory Moved Phones DB by acknowledging them all and clearing it out. A couple days later, there are 4 pages of moved phones and aside from the ones we actively tested with, we know none of them moved. If we're not physically moving to another data jack...
  15. fishhead64

    Revolutions DNC Client - Alerts lock up other apps on PC

    When new 911 alerts pop the DNC client on our Security PC that is purposed for CCTV cameras, it blacks out the cameras and the PC needs to be rebooted to correct. Has anyone heard of DNC conflicting with other apps? We have this working flawlessly in a different building using the same setup.
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