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Recent content by FilthandFlarn
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Predictive Dialers
We are an Aspect shop and are looking into Predictive dialers. Can anyone recommend a specific company?- FilthandFlarn
- Thread
- Replies: 1
- Forum: Aspect contact/call center solutions
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Virtualization
Aspect's IP NIQ would query each ACD for the longest available agent (and other criteria) and route accordingly providing a virtual solution.- FilthandFlarn
- Post #2
- Forum: Aspect contact/call center solutions
