Recent content by femoric

We have a 2000 IVS with an AD8 VM card. About once every month or two, the voice mail will stop answering and I will need to open the cabinet and push the reset button on the card. This has been going on for at least the last 5 years. The other day the voice mail went out, but this time all...

Thanks for all your help. I think I will change it for now and see if anyone has problems.

OzzieGeorge: Thank you for your quick response. I looked at cm30 00 and found line 1 & 2 were assigned to route 00, and line 3( the problem line) was assigned to route 03. I compared the data for route 03 and route 00 in cm35 and and only found 1 differance. cm35 01 > 00 = 4 cm35 01 > 03 =...

We have a 2000IVS. At a remote office there are 3 incoming lines. When people call on line 3 the receptionist will answer and transfer to an extension if no one answers it will not go to voicemail. The same scenario but people calling on line 1 or 2, the transfer to voicemail works fine. Any...

Belevedere, There is a SC00 card in the remote site And I beleive MercuryComm is correct that we have a CSU/DSU on each end that breaks out the channels. I can see that all of this is going to be way above my head, but I think your comments will be very helpfull when we get our vendor on site...

not sure about channel banks, but I looked at the cards in the system at the main site and it has two 24DTA-A cards in it. I think these would be the cards that connect the two buildings. If you need anything else let me know. Im not an expert but I have some system manuals and I am willing...

NEC 2000IVS. Two of our buildings are connected with 8 channels of a T1. Most of the time it works great, but occasionally when you try to call from site 1 to site 2 it rings once and then you get a busy signal. Also on transfers to building 2 they ring back to the transferring station. It...

Thanks for all your help pave. It great to have a site where there are so many knowledgeable people willing to take the time to help people with all their questions. I'll check with my vendor.

CM F63 > 005FFFA9 > 25 FF FF FF CM F82 > 0 > 1A 00 01 07

is that CMD F63 and if so I cant find documentation on it in any of the manuals I have.

The main processor card is CP00-B with 3 cabinets

2000IVS. I guess I should have thought of that one.....

I have one Dterm series E that stops displaying the calling extension # after being plugged in for a while. It also usually displays the phone extension # when you pick up the receiver. At first I thought maybe it was just the phone and the dispalay was going out on it, so I switched it out and...

thanks Tercous that did it.

I have one ext that can't set the cfbna or call forward all the code for cfbna is *6 and our vm# is 300 so on most exts *6, 300 shows SET and things work fine but on this ext the *6,300 shows RST on the display. any ideas, Thanks