Just for reference for anyone else with same problem the analogue phone goes on as a data terminal, so it can't be used with destination answer group or terminal extension group.
I put it into a hunt group on it's own then used the hunt group in a coverage group, which I then assigned to the...
have tried bridging, destination extension group, incoming coverage answer group, can't seem to get anything to make both phones ring at once.
only resource that seems to accept this 'special' extension is the hunt group.
Hi there, thanks for the replies, in order:
Montyzummer- no it's not in use as anything else, it's very bare data set up with no fancy features used,
I can put 'normal' 8410/8402 in the dest ext group.
AvayaTier3 - HW platform are all about R6/R7, no CM, just a Definity shelf and cards. The...
Hi - I'm trying to get an analog adjunct extension on 8411d to ring at same time as the digital 8411 extension it's attached to.
I can configure the 8411 as extension 202 and the analog as extension (analog) 201 and they will be able to make and accept calls but when I try to put them in to a...
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