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Recent content by ExpediaTelProg

  1. ExpediaTelProg

    Add Tag to a call Mid-call

    Hello I would like to know if there is a way to add a tag to call mid-call. We are using IP office 11.1 with VM pro. We are usinx XIMA Chronical for reporting. We have a DID which points to a specific menu in VM pro for a speicifc offering of the Hotel (Kosher Program) and we want all calls...
  2. ExpediaTelProg

    1608 Handset over Site to Site VPN keeps re-registering every 1 minute and 42 seconds.

    I am not expert on these traces either. but first thing I would do is bring this phone to the site to eliminate the VPN from equation.
  3. ExpediaTelProg

    Limit one login per mailbox

    I have been dumbfounded by a side result of upgrading a customer from Release 8 to latest 11. this is a busy customer receiving about 200 orders in their Voicemail nightly. customer typically has a few of his order taker sit on their phones in the morning listening to voicemail messages from...
  4. ExpediaTelProg

    I am Looking for a Nortel Meridian Programmer for remote programming

    Hello - I recently acquired a client with a facility that has a Nortel Meridian Option 11. I am seeking someone that can help me with programming and/or trouble shooting. this can be either by a case-by-case basis, or contracted. Please reach out to me at harry@upstatetelecom.com Thanks...
  5. ExpediaTelProg

    Phone manager Lite on IPO 9.0 will it work ?

    Hi Jamie77 Can you please elaborate on the specifics I'm involved in a system on which phone manager has been used for years - they now - due to a system outage - have upgraded to 9.0 and customer is cursing...
  6. ExpediaTelProg

    Import bulk ICR - incoming call route

    thread940-1570542 I am configuring 250 DID's, I have them all in excel. is there a way to bulk import them into manager? Please advise. thanks
  7. ExpediaTelProg

    Call Coverage Call Log

    is there a way to NOT log missed calls on the coverage extension? in my example, we have a Bridged Appearance button on ext 246 for extension 251. when there is a missed call to 251, it shows in the call log of 246 and there is no way for the person @ 246 to know if the missed call was intended...
  8. ExpediaTelProg

    Appear & Ring on two sets

    SWCA is the way to go and it works perfect if configured right. Auto Associate.
  9. ExpediaTelProg

    Issue with Voicemail pro Menu

    What trunks do you have? how is your failover in the incoming call route configured?
  10. ExpediaTelProg

    CCR to report on Fall back calls

    anyone here?
  11. ExpediaTelProg

    IP office Softphone not working through LAN2

    tlpeter and others are right, you need a vpn, but one you may try short of a VPN is to put you PC on the remote side in a DMZ I have seen this work. there may be other issues with that though.
  12. ExpediaTelProg

    CCR to report on Fall back calls

    Hello, I can't seem to find something that may be obvious. Running IP Office 500 v2 8.1.69, Advanced Edition, CCR. Customer has Sales Hunt Group, with Night FallBack option to a FallBack Group, FallBack Group has 1 member, that member is forward unconditionally to outside answering service...
  13. ExpediaTelProg

    Lines not clear

    What is Telllular lines? what system? What release? which phones?
  14. ExpediaTelProg

    9611 Call History - SIP Calls

    Hi All I have the same issue, from the responses I couldn't fix the issue. PhoneGuyNJ it seems like you did solve the problem - can you please elaborate how? We are running 8.1.69 (Latest Release). on CCR reports in the incoming call number field you would see the number as...
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