Recent content by enrightdj

I have an 81c that has been dealing with lightning, system is up, but I am having problems with Meridan Mail. I can dial mail terminate on a channel but I do not hear mail lady. When dialing in from outside, terminate and receive error code ERR3036 continuity failure. I have changed out...

Will MM 12.14.1 work with 4.5 software?

Thanks!

John, are you aware of any limitations on the Nortel in the number of ports that can be set up in a hunt sequence?

I have a 61 on RLS 21 integrating with an Octel 350 with 48 ports. We recently discovered that the hunt sequesnce was getting a busy after 31 of the ports were active. Tried modifying the hunt sequesce by putting and ACD DN NCFW from port 18 to 19 did not change, tried ACD DN NCFW on port 31...

Disable the tree

Has anybody tried this? Any recommendations

I am looking for any information on the deployment of Network Configuration Manager, has anybody installed this? Thanks

In class of service

Problem resolved. THe trunks on the BCM side must be set for auto answer, if they are not the 61 will not receive wink.

You are correct, the trunks must be set for auto answer for the BCM to receive and inc call

I have the trunks setup up for wink, are you saying they should also be set for auto answer

Done, It appears I'm not receiving a wink from the BCM. I have verified all trunks are set to wink

Make sure you have the front desk perform a data swap, if someone checks in is and your PBX/Mail is unaware of them you will have other problems. Check and make sure they are entering the wake up call correctly at the console. Verify AWU has been defined, I beleive inthe CDB

johnpoole/hawks I have the T-1 setup for B8S-ESF taking no errors. Route set for TRK tie lines, no PRI. I have performed the TRAD and noticed I'm getting a nooutpulse, my understanding is when the BCM sees this it is routing the call somewhere because it does not know what to do with the call...