Recent content by emxpert

The drum temperature sensor rests against the drum. There are very specific instructions for the somewhat delicate cleaning procedure in the knowledge base for the 840 & 850 models. However, the same error number for the 860 does not lead to the same knowledge base info (just says to take/send...

I have the same problem. It seems to be avoidable if the Phaser is not in standby mode when the Mac is booted/rebooted, which works for me, because our Macs are in the same room as the Phaser, but might be inconvienient otherwise. If the phaser is "sleeping", I usually just open the...

I had already tried cleaning the sensor, as well as all the other solutions mentioned in the knowledge base, but none worked. I put a portable heater near the printer for a day to raise the temp in the vicinity & see if it would help - the error didn't come back. I got the HVAC dept. to raise...

Has anyone seen this problem before? (yes, I only use colorstix from xerox/tektronix) Certain colors would never print right, no matter what color correction (if any) schemes were used. After printing the light stripes diagnostic sheet and comparing to one that was luckily still around from a...

Phaser 850 error 15,004.45 - too cold? Judging from the info in the knowledge base, this error seems to be tripped by improper drum temperature. I've been able to get rid of it by turning off the printer for a while, & powering back up. The specs state that the operating environment should be...