Recent content by ehayes

The post dial method didn't work for me, I am using the Server Queue --> Alarm method above. I will upgrade the software and see if I can get the post dial method working.

Yes, I'll work on updating the software. Another issue. Our message is playing over our PA system at the times programmed, but it is playing in a loop. Is there any way to have the message play only once per alarm?

You both have been very helpful. I was only able to schedule a page using VMPro --> Server Queues --> Alarms This doesn't allow you to target SC, though. It appears that I can use a SC as the extension in the Post Dial, but I have not been able to schedule a page the other ways budbyrd...

This is working very well for us over our analog paging system. I haven't been able to get it to work over our digital handsets. The handsets ring, but we want the message to be played automatically with the speaker. Does anyone know of a way to make that work? Thanks.

That worked! Thank you much!

Nevermind. Left click Server Queues then right click in the open area to the right. I'm testing this method now. Thanks.

Yeah, tried that, too. Right clicking doesn't do anything. I right clicked to create my other SC and Modules, so I'm aware of that function. It just doesn't work for Server Queues.

By clicking on Alarms under Server Queues, I guess that I'm supposed to see the next scheduled action. It is blank, so I suppose I didn't configure my Alarm Set properly. You can see how I configured it in the last two screenshots above.

Gunnaro, Here is my Post Dial action. It is the same configuration I used for a SC action to play a wav file over our PA system. That is working. My attempt at automating it with an Alarm Set is not. Thanks again.

Budbyrd, Thanks, you've been very helpful. I was able to get the page to work a couple different ways actually. Gunarro, Can you look at the screenshot and let me know what I'm doing wrong with the Alarm Set? I've tried many different things including the order of the actions. I know that my...

Thanks. I get "Number Busy" after dialing 88. I will watch it in the monitor. Yes, it is R5. I will see about updating it.

Thanks for prompt and relevant response. I tried the steps in the other thread without success. I included screenshots here to so you can see what I did. Thanks again.

I'm very new to Avaya phone systems. Can someone provide me with a step-by-step to enable an automatic "we will be closing" message to be broadcast over our PA system at designated times? If it is even possible... We are using: Avaya IP Office Manager 7.0 Voicemail Pro Staff have been...