If I call the ACD number which i have created with a nam, the number will show at the console. If I dian the full 10 digit number from my cell phone just the number show up at the console, not the name like it did when I call from an internl phone
I have created an ACD in LD 23 then Name it in LD 95. When I call it from a phone inside it works. If I cann from the outside, it only give me the number.
My stations are M2250.
I have a someone who wants their number to ring at the reception desk with their name showing up, The reception will answer like their personal secretary.
Hi
I have 3 floors at one center and I have 3 receptionist sharing the calls. I want to give someone a number which apper on the reception console with a name
HELP
Say I have a link with ip 69.176.208.0 /24 which is primary link and 63.118.44.0 /25 which is backup link. Can someone give me a sample config that will failover from the primary to the backup when the primary goes down? This is a Cisco router. Thank you for all your help!
I'm pretty new to Nortel and I'de like to see if I can get some ideas here. This is what I'm trying to accomplish:
1: Call ext 1000. If no one picks up within say 4 rings I would like to forward to another ext say 1001. If no one picks up there, I would like it to transfer to VM for the...
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