Recent content by Edmee

Is anyone aware of a diff utility that is able to compare differences between different versions of the same .txt file within SharePoint? Edmée de Klerk Infrastructure Consultant Denver Technology

Time zone is correct time sync through login script - she is the only user having issues. No changes have been made to the login scripts. I will have a look at the MS update for Daylight's savings. However, if that was the case it would be fast by a whole hour, not 30 minutes Edmée de Klerk...

One of our users has an XP IBM desktop that recently has started running 30 minutes fast after every reboot. It stays fine while logged in. Tried so far: Reset BIOS Clock Turned off/on time sync with internet server Disabled/reenabled Windows Time Service Replaced CMOS battery Replaced system...

Anybody??? This still has not been resolved and I have run out of ideas. I updated the client to v6.5.4 but still not luck :( Edmée de Klerk IT Specialist IBM Australia

This one has got me stumped. One of our users is experiencing the problem after his laptop was replaced. All the Notes settings on the new laptop have been compared with the old laptop, the only difference being the version (ie used to use 6.0, now uses 6.5.2) Here's what I tried so far: Under...

Brilliant idea! Will give that one a whirl Edmée de Klerk IT Specialist IBM Australia

Our company uses a workstation security tool to scan for any unauthorised software on users machines. One of our user's scan fails every time due to the fact she used to have WinMX installed. After uninstalling the program, all folders, files, and registry entries (ie a full search of "winmx"...

Yes, I'll recommend all the usual to the client; run ad-aware, HijackThis, etc. but this is a rather unusual error message and I therefore wanted to find out if anyone else had experienced this before. NAV is installed on the machine and is updated on a regular basis with automatic scanning...

Additionally, the client uses XP Pro SP1. Edmée de Klerk Storage Management Lead - AP IBM Global Services

One of our clients had an error message pop up this morning I have not encountered before: Regedit.exe - Application Error The application failed to initialize properly (0xc0000005). Click on OK to terminate the application. The client told me the error message just appeared while she was not...

I'm in the process of migrating 3 users for a client. I've been struggling for a few days and could do with some help. The users are setup as 3 profiles (identities) on OL2000 while logged on (in OL and machine/network) as someone else (who has left). They want all 3 profiles moved to OE6...

One of our clients wants 3 users moved from Outlook 2000 to Outlook Express 6. Now I have heard several ways of exporting from Outlook Express to Outlook but not the other way around. The client's Outlook has been setup as 1 network login, 1 outlook account with 3 profiles to be changed to 1...

Additional info, users are printing from both Win2000 and XP with the same results, ie nothing prints except for Microstation files. And yes, this is a network printer. The big mystery is why it allows Microstation files but nothing else to be printed! Edmée de Klerk Storage Management Lead -...

We have a strange problem with our HP 1050 plotter. We moved offices about 2 months ago and had to reconfigure the plotter to use the new IP address. So far, so good. However, since the move the only application that is now printing to the plotter is Microstation, all other print attempts...

After deleting a local replica my Notes seems to be behaving. So it looks like a corrupted local replica was causing ntaskldr.exe to sit at 99% after shutting down Notes causing the freezing problems. Edmée de Klerk Storage Management Lead - AP IBM Global Services