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Recent content by DWLaurie

  1. DWLaurie

    FAQ Updated

    According to the Cover Page of the file, it was revised in March 2006. I am sure that Avaya had made changes to the Partner line up since then. As far as prices go, I am not certain. I would guess that the figures are MSRP. This document seems to have been co-authored by Ron Rogers. I believe he...
  2. DWLaurie

    FAQ Updated

    Fellas! (and ladies!) I found the most amazing spreadsheet when I was trying to update my FAQ. I seriously recommend you take a look at it and down load it for your records onto your laptops for field use. It is faq688-5568 in the FAQ section. --Dan
  3. DWLaurie

    Partner II Attendant

    There is an RAU (Remote Administration Unit) bouncing around made by AT&T (so you can guess how old and possibly unavailable this unit is. This is the link to the manual for it http://support.avaya.com/edoc/docs/partner/parraui1.pdf --Dan
  4. DWLaurie

    Partner Messaging 1 not updating time from ACS

    Also, I wonder if this is related, I cannot RS232 into the PM Module. I have the 355A wired correctly, I have the terminal set to 19200, 8, N, 1, just like it should be. I do get the boot up info, but no matter how many times I hit the Enter key, no login appears. Any ideas fellas??? TTT HELP...
  5. DWLaurie

    Partner Messaging 1 not updating time from ACS

    I have ACS version 6 and Partner Messaging version 1. The date and time on the ACS are 05/13/08 and 11:15 am, but the date/time on the Messaging Mocule is 07/09/2007 and 19:39. I thought the PM read the ACS for date/time. What do I do now? --Dan
  6. DWLaurie

    Partner Messaging R1 wav import

    Well, I haven't seen you guys in a coon's age! :) So I have a question! ACS R6.0 Messaging R1 I know that you can use the PC app to import AA announcements (day/night menus) from the PC as a wav file. Can the mailbox announcements be imported as well? I have not found a way to do this via...
  7. DWLaurie

    Designation Lables

    I perfer the labels from http://www.overtechinc.com They don't have the cuts in the paper that the labels from desi do. There is a less likely chance of the labels getting caught in the printer. --Dan
  8. DWLaurie

    Connecting R7 to laptop with only USB ports

    I assume that you are referring to a PCMCIA card slot on the laptop, right aarenot. There should be an old-school adapter for that, one that would provide you with a serial port from a PCMCIA card slot. Rare to find, but I do believe they made them. --Dan
  9. DWLaurie

    Connect locally with ACS using computer & modem

    You can also plug a modem into any of the station ports to dial into the ACS assuming that you have a RAC (Remote Access Card), this is the card that contains the modem in order to allow you to do what you want to do. Make sure that the extension that you are plugging in to has the ALS (Auto...
  10. DWLaurie

    Partner ACS R7 Dropping Calls During Conversation

    aarenot, That's BRILLIANT! Sometimes the easiest/cheapest solutions are the best. Just make sure the alarm clock doesn't have a battery backup of it's own! [wink] BTW, if you can be cheesy from WI, can I be corney from IA? [wiggle] --Dan
  11. DWLaurie

    Need help setting up a Group Page....

    Use #502 to assign extenions to Calling Group 1 F00, LI, LI, #502 --Dan
  12. DWLaurie

    can all phones ring when a caller zero's out of VM?

    One suggestion I have is that you can program a button on everyone else's phone to do a pick-up ext 10 if they are within earshot of the phone at ext 10. So here's what could happen: A call comes in and either they zero out or they time out to be transferred to ext 10. Ext 10 starts to ring...
  13. DWLaurie

    Direct VM Button

    The DND option was the one I was going to suggest, but that's still going to be an end user compliance issue. It'll only work if everyone does just as suggested, if you're not at your desk, turn on DND, if you are, turn off DND. Maybe develop a "whoopie cushion" that will tell the system whether...
  14. DWLaurie

    PC Anywhere via modem through Avaya Partner ACS

    It is possible, but what kind of administration are you trying to do? Administration on the ACS or Administration of the PC network? --Dan
  15. DWLaurie

    Partner release 6.0 acting oddly....

    I am curious, did you try the power off, remove batteries, let the memory drop (5 minutes ought to do it), replace the batteries, power back-up, and reprogram? You might even be able to restore from backup if you are sure that the backup is not corrupted. Did either of those work or did you...
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