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Recent content by dwj

  1. dwj

    Ringing Services

    That's it exactly. There are different lines (numbers) for sales, service and parts. Parts wants all calls, all the time. I assigned ring group 1 for sales, ring group 2 for service, and ring group 3 for parts. Then assigned them to the schedules as appropriate. Didn't seem to need a schedule...
  2. dwj

    Ringing Services

    Hi, I've been fighting implementing ringing services and think I finally understand what's happening. Please correct me if I'm wrong... There are 6 ringing services, any 1 may be active at one time. The sales dept it open 9:00am to 8:00pm. The service dept is open 6:00am to 6:00pm. We would...
  3. dwj

    Flash VM failing startup diags

    I've power cycled it with the Feature card both in and out. With my laptop connected, the first thing I see when applying the power with the feature card in is the message below. Nortel Norstar Flash Diagnostics Started. Please wait. NVRam Test: Passed B84 Test...
  4. dwj

    Flash VM failing startup diags

    Hi, I have a Flash unit that fails startup diagnostics with Base Alarm 01E: Corrupt program ROM. Halt. Is the rom is on the mainboard or is it part of the PCMCIA feature card. If it's not on the PCMCIA card, can anyone suggest a repair depot in Western Canada, hopefully BC. Thanks Doug
  5. dwj

    Extending stations via voip or call forward

    Hi, I have a customer that has a help desk on the west coast and and has a few support people in the east. It would be nice if they could all take live calls and instead of using VM. The features of a hunt group with a couple of lines call forwarded to the exernal support people would work just...
  6. dwj

    Multi-forms without multiple frames

    Hi, I have inherited a java app that uses multiple forms to gather user information. Each form opens it it's own frame so that at times there are up to ten windows open at once. I was thinking of converting most of them to dialogs. Each dialog would have quite a few textboxes and buttons but...
  7. dwj

    Remote extension off a MICS

    Hi, we currently have a small mics system. We have hired support staff in other areas of the country and would like to tie them into the system. Before a incoming call goes to VM, everyone should have the opportunity to answer it. Long distance charges are becoming so inexpensive, it would be...
  8. dwj

    Looking for a config direction...

    It's actually MICS 2.0
  9. dwj

    Looking for a config direction...

    It's a MICS System, I think version 3 with StarTalk Flash. The receptionist complains that if she parks 2 calls on 101 and 102 and 101 gets answered. When 102 recalls it changes to 101. Just confusing for pages. Thanks
  10. dwj

    Looking for a config direction...

    I am supporting a customer that has the receptionist answer all calls and then pages the person who the call was for. Currently she answers 8 lines that way. Most of the sets are 7208's so there are not enough buttons for all the lines to appear. When a call comes in on line 7 or 8 she parks...
  11. dwj

    Can't delete file on ftp with backspace-characters in filename

    I would use wildcard characters to delete the file. ( ? or *) eg rm *dat
  12. dwj

    How can I open port 21 in Windows 2000 server

    On Nov 26 you connected to the ftp server from a ftp client on the same machine. You connected via port 21. You proved the server is running. I would look for a config item that denys hosts or doesn't allow connections. As always it may be a permissions problem that's biting you. Good luck...
  13. dwj

    How can I open port 21 in Windows 2000 server

    'Opening a port' is simply starting a program that listens for connections at that port. If you have started the ftp server, and if it started without errors, and if it's configured to listen to port 21 then the port should be 'opened'. Can you connect to the ftp server from a ftp client on...
  14. dwj

    Basic Winsock sckError on Local IP:"127.0.0....." : is it XP specific?

    I tried what looks like the same code you downloaded and it works fine under win98. Here's the code for the receiver I used. I used telnet as the transmitter. Let me know how you make out... Private Sub Form_Load() tcpServer.LocalPort = 1001 tcpServer.Listen End Sub Private Sub...
  15. dwj

    IP ping question

    You could use a function called replace to remove the dots, however I think you need to expand the numbers between the dots to three characters first. Have a look at the function Split, which you can use to break the ip address using the dot as a separator. Then zero fill the numbers so they...

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