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Recent content by dsm600rr

  1. dsm600rr

    Call Quality issues on internal calls only

    Looks like we are going to pick up a SharkTapUSB Ethernet Sniffer however it wont be here by Monday and we will be there doing some other stuff. I will go back with the SharkTapUSB Ethernet Sniffer, however while I am there doing other stuff I figure I can run SysMon and see if anything sticks...
  2. dsm600rr

    Call Quality issues on internal calls only

    Much appreciated! I will take a look at all this. Have a great weekend!
  3. dsm600rr

    Call Quality issues on internal calls only

    Can you give a bit more info on this setup? I have VMware Workstation Pro on my laptop so I can install Mint Linux on that.
  4. dsm600rr

    Call Quality issues on internal calls only

    Hello all, So we have a client running IPO Server Edition on a Virtual Machine in the 11:11 Cloud. They have multiple locations that call each-other internally and its is fine aside from one random user. He reports: "When I call or they call from any internal line after a few seconds It...
  5. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    @Menniss I noticed the LAN2 (192.168.43.1) was in the IP Whitelist which is not being used so I deleted it and added their Public IP. They could have a phone with the incorrect credentials trying to register from that IP over and over, however with how slow Avaya phones are - I don't really...
  6. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    @nnaarrnn Thank you for taking the time to respond: We switched them over to TLS 2.5 months ago and they have been fine for the first two months. They have IPO SE in a 11:11 VM w/5 locations using TLS (DigiCert) - no SBC. We have many other clients running the same everything with no issues...
  7. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    @john3voltas "It seems you only have a single SE instance. What you seem to have is 5 different phone locations.": Its a very Similar Setup to Powered by. IPO SE in a 11:11 Cloud, 5 locations. "If the remote phones on the other 4 locations don't support encryption (16xx) then it might still...
  8. dsm600rr

    Random Phones - Acquiring Service. IPO SE Remote Phones

    Hello all, We have a Avaya IPO SE in a 11:11 Cloud with 5 Remote Locations. One of the locations is having in issue with a few phones, the rest are registered. A handful are showing "Acquiring Service". When I cleared the "VoIP Security" the down phones logged in. What could be causing the...
  9. dsm600rr

    One Phone Sending CID as "Unknown"

    @FractalTelecom Short codes good however appreciate you chiming in - we are all set.
  10. dsm600rr

    One Phone Sending CID as "Unknown"

    @derfloh / @kwing112000 Much appreciated gents, that was it!
  11. dsm600rr

    One Phone Sending CID as "Unknown"

    I thought about it - however its the CEO's phone and hes just a joy to deal with. I will go this route though, thank you. Had hopes it was the dial in however not very high haha!
  12. dsm600rr

    One Phone Sending CID as "Unknown"

    Hello all, We have an IPO SE running in a VM Cloud on R11.1.3.1.0 Build 34. They have a 9N Short code going out 50Main ARS with Nsi to the Main Number. All of the other phones show the Main Office number, aside from one showing "Unknown". Phones are 9608's The only thing I noticed different...
  13. dsm600rr

    IPO SE Update to R11.1 FP3 SP2 - VM Console: bash-4.2$ on CLI

    Hello all, So we updated a few clients running SE Select on a VM in 11:11 Data Center to: abe-11.1.3200-6_el7.iso The update went OK, however when I logged into the Web Console as Administrator, I am now seeing: Others we updated, show as they should: Thoughts?
  14. dsm600rr

    IX Workplace App "A general error has occurred while attempting to contact the messaging server

    Looks to be OK ACSS / ACIS
  15. dsm600rr

    IX Workplace App "A general error has occurred while attempting to contact the messaging server

    derfloh: Good question. I will confirm and report back, thank you. ACSS / ACIS
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