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Recent content by donayaan

  1. donayaan

    Static on menu greetng

    When i do "display trunk x" i see Ds1 Echo Cancellation? n I understand we need to set it to y...correct? Also i see sync is set to stratum 4. SYNCHRONIZATION SOURCE (circuit pack location) Stratum: 4 Primary: 06A09 Secondary: 06A10...
  2. donayaan

    How TN circuit packs talk to network switches

    Hi, Is there a document/diagram which shows how TN circuit packs are connected to data network? I am looking to find how Medpro,IPSI,CLAN connected to data network. Medpro and IPSI have active and standby config. We see packets discarded when we status medpro boards. We have 2 S8700's...
  3. donayaan

    9650 phones freezing

    We are on Fw 3.0 and it is on ESS. Phones freeze in our call center.
  4. donayaan

    9650 phones freezing

    Hi, We replaced CLan's and reseated them, still problem exists. Any feed back is appreciated. Thanks.
  5. donayaan

    Static on Menu greeting when users dial Toll free number

    Thanks Again, Whats the call flow ? Is it that call seizing trunk group 5 then going to vdn and then dialing vector before playing announcement ?
  6. donayaan

    Static on Menu greeting when users dial Toll free number

    Thanks, It is VOIP. looking at the trace can you tell me the call flow ? and Jitter is from phone switch to IVR?
  7. donayaan

    Static on Menu greeting when users dial Toll free number

    Hi, We hear static on menu greeting when users dial toll free numbers. We see Jitter and packet discards in trace and when we status medpro board but our network team says they dont see any network issue. What i am looking for is what route the call took to get to the switch to play the...
  8. donayaan

    notify me not working when user gets voicemail

    Email notification suddenly stopped working when user receive voice mail messages. It worked for 6 months. I checked wso server and all fields in notify me > automatic rule looks good including email address. any ideas? thanks.
  9. donayaan

    Voicemail is Full at all times not able to leave messages

    Thanks, Why user unable to recieve messages even though he deleted some messages and mailbox has space? He should recieve messages right?
  10. donayaan

    Voicemail is Full at all times not able to leave messages

    Thanks, When i go to subscriber screen i dont see option to increase limit. any idea?
  11. donayaan

    Static on menu greetng

    thanks dufus2506, So we first identify the T1 for those Toll free numbers and then turn on echo canclelation, Am i correct? also how do we synch timing source designated?
  12. donayaan

    Voicemail is Full at all times not able to leave messages

    We have user whose Voicemail is full at all time and unable to leave messages. Any ideas what needs to be done? Modular messaging 3.0 Thanks...
  13. donayaan

    Static on menu greetng

    Users complain that menu greeting is either very loud or quiet. Also there is static when greeting is played. This occurs when they dial Toll free numbers. How do we troubleshoot or resolve the issue? Whats the first thing to check? Thanks... Cm 4.0 , S8720
  14. donayaan

    CLAN upgrade error

    We are trying to upgrade CLAN by putting file in CM. Which folder of CM the firmware file should be downloaded? it is in /var/home/ftp/hub. when we try to FTP to clan and then "put /var/home/ftp/pub/filename" getting error 553 cannot create file, permission problem. Cm 4.x s8720. please...
  15. donayaan

    CM Backup

    Thanks Aaya Tier3, So i am good and backing up all programming including dial Plan, Cor, COS, ARS,station,trunk . Am i correct? One question is, Why it is being backed up to C:\ on my http server even though i try to direct to other folder? Is it ok? And what files do we backup for Media...
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